Sales Manager, Fair Oaks Mall

About us

Talbots is a leading omni‑channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that is both timeless and timely, fine quality craftsmanship and gracious service. At Talbots, relationships are key to our business; we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture.

We are committed to offering modern classic style for every body type through a full range of sizes, inclusive to every woman in your life.

• Growth opportunities: tools to grow beyond this position and into the next.
• Incentive opportunities and comprehensive benefits packages accessible to both full‑time and eligible part‑time employees.
• Generous merchandise discount: 50%, 60% & 70% off Talbots and Haven Well Within.
• Other perks: referral incentive program, discounts on travel, shopping, concerts and more.

We win as a team and are dedicated to ensuring and applauding each other’s success. We encourage creativity, innovation and smart risk‑taking. We are committed to building relationships with our customers and associates by knowing, serving, and delighting them. We act with integrity, transparency, candor, and respect. We respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.

We embrace community by bringing positive change to those we live and work in.

• Passionate about selling, with a natural ability to generate thoughtful ways to drive new traffic into the store.
• A model of professionalism with strong work ethic, integrity, and respect for others.
• Customer‑centric, understanding how exceptional service contributes to growing store sales.
• An educator, coach and mentor that inspires team associates based on their individual strengths.
• Organized and strategic with the ability to make independent decisions and capable of working in a fast‑paced, ever‑changing environment.
• A clear communicator of business‑related information and brand initiatives.
• Ambitious, enthusiastic and friendly, able to work cooperatively in a diverse work environment.
• Possess the technological aptitude to navigate, coach and train on computer, POS, iPad and handheld systems.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods.
• Able to bend, reach, stretch for product and to lift, carry and move at least 40lbs.
• Ability to work a flexible schedule based on the needs of the business, including opening/closing shifts as well as weekends and holidays.
• Open availability of 40hours per week.

• Create and foster a culture of hospitality through exceptional customer experiences that build enduring relationships both internally and externally.
• Help customers look and feel their best by providing style advice tailored to their specific needs.
• Provide exceptional and meaningful customer service experiences that promote the product and build brand loyalty.
• Achieve sales and hospitality‑driven metrics in key measurable areas including clientelling/outreach, appointment setting and Talbots Classic Awards.
• Reinforce consistent selling and service standards through coaching, training and accountability.
• Prioritize daily tasks and responsibilities to meet the needs of the customer, team and business.
• Understand the appropriate balance needed between operational and selling energy, and ensure proper planning, scheduling and prioritizing to meet business needs.
• Maintain knowledge of the business, competitive landscape, fashion trends and key business drivers to strategically identify opportunities that maximize sales and ensure financial goals are achieved.
• Ensure compliance with all company policies and procedures as well as local, state and federal employment laws.
• Develop and maintain positive working relationships that support a productive work environment.

Location:

Store
00357 Fair Oaks, VA‑Fairfax, VA22033

Position Type:
Regular/Full time

The Company is an equal‑opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a…