Operation Support Associate

Responsibilities

• Store Operations Management – Product stock and inventory management, review and ordering of sales items, analysis of popular/non-popular products, inspection of store operation standards (SOP), and maintenance of service quality
• Sales & Performance Analysis – Weekly/monthly analysis of sales trends by store and proposal of improvement strategies, review of promotional and new product sales performance
• Visual & Product Display Management – Application of VM (Visual Merchandising) standards, new product launching, and management of seasonal/event displays
• On-site Staffing & Communication – Management of store staff attendance and practical training, responding to on-site issues (inventory errors, POS/equipment problems, etc.), smooth operational communication between headquarters and stores
• Regional Store Rounds – Regular visits and comprehensive inspections of stores in the assigned region, diagnosis of store environment and operational status
• Assigned Stores – Burke, Centreville, Ellicott City, Frederick, Fairfax, Herndon – MD/VA H Mart stores, Character division sales management

• 2+ years of experience in retail MD, store management, or character/variety stores
• Business-level proficiency in Korean and English
• Valid driver's license and ability to drive own vehicle (required)

You will enjoy the following:

• Health/Dental/Vision Insurance:
  Employees who have worked for over 60 days and at least 30 hours per week will be eligible
• FSA & DCFSA Program Employees who have worked for over 60 days and at least 30 hours per week, and who are enrolled in the health insurance will be eligible
• EAP (Employee Assistance Program)
• PSL (Paid Sick Leave):
  May vary by state laws
• 401(k) Retirement Plan:
  Employees who have worked for 1 year, over 1,000 hours, and attainment age 21 will be eligible
• BTA (Business Travel Accident Insurance)
• Smart card: earn additional 4 points to the standard $1 = 1 point

All benefits are based on company policy.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.