Retail Associate​/Cashier

Description

The Retail Associate/Cashier is the face of Tobacco Hut. This role is responsible for providing

exceptional customer service, processing transactions accurately, and maintaining a deep

knowledge of our product inventory (including cigars, vaporizers, and accessories). The ideal

candidate is reliable, personable, and capable of maintaining a clean, organized storefront.

• Customer Service:
  Greet every customer upon entry and provide expert recommendations based on their preferences and needs.
• Sales & Transactions:
  Operate the Point of Sale (POS) system to process cash, credit, and mobile payments accurately.
• Age Verification:
  Strictly follow legal requirements by verifying government-issued IDs for all age-restricted products.
• Inventory Management:
  Assist with receiving shipments, stocking shelves, and ensuring products are properly fronted and priced.
• Shop Maintenance:
  Maintain a clean and inviting environment by dusting displays, sweeping floors, and organizing the humidor.
• Loss Prevention:
  Stay alert to store activity to minimize shrinkage and ensure a safe shopping environment.

• Experience:
  
  Previous experience in retail or customer service is preferred but not required.
• Communication:
  Strong verbal communication skills to interact effectively with a diverse customer base.
• Math
  
  Skills:
  
  Ability to handle currency and make change quickly and accurately.
• Product Knowledge:
  Willingness to learn about various tobacco products, brands, and industry trends.
• Physical Requirements:
  
  Ability to stand for extended periods and lift up to 25 lbs (e.g., boxes of inventory).
• Reliability:
  Must have dependable transportation and a consistent track record of punctuality.

• Must be 21 years of age or older (per legal requirements for tobacco sales).
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.