Produce Ops Specialist

• Monitor, enforce, and support execution of the division merchandising plan for the department in assigned stores
• Travel to assigned stores and work with Department Managers and staff to meet sales, gross profit, and labor targets
• Counsel Department Managers and Store Directors on product merchandising and customer service
• Evaluate department presentation, cleanliness, compliance, and program execution against company policies and procedures
• Measure store-level performance through department sales, gross profit, and labor percentage
• Execute plans through store visits, reviewing results, and observing department conditions
• Determine training program success by reviewing and assessing evaluations
• Provide work guidance on product knowledge, sales and marketing techniques, profit and loss, and policy compliance
• Train Department Managers on business basics and department management
• Provide Store Directors with input on Department Manager performance

• College degree or equivalent work experience
• 5+ years in grocery retail with a strong understanding across the assigned department
• Previous Department Manager and Store Director experience
• Good written and verbal communication skills
• Ability to deal effectively with a wide variety of people in person and over the phone
• Marketing orientation
• Analytical and problem-solving abilities
• Math skills to complete straightforward analysis
• Strong leadership skills with ability to lead and motivate others without directly supervising
• Tech savvy and comfortable with complex systems
• Collaborative work with cross-functional partners
• Fluent in MS Office, especially Excel, including VLOOKUPs, Pivot Tables, and formulas
• Ability to meet deadlines
• Ability to travel division-wide, up to 70%

Demonstrates strong leadership and analytical skills to drive merchandising execution and improve store performance. Proficient in training and guiding Department Managers while ensuring compliance with company policies and effective customer service.

• Grocery Retail Experience
• Department Management
• Analytical Skills
• Leadership Skills
• MS Office Proficiency

• Merchandising Plan Execution
• Sales Analysis
• Profit and Loss Management
• Training Program Evaluation
• Customer Service Techniques

• Written Communication
• Verbal Communication
• Problem-Solving
• Collaboration
• Motivational Leadership

• Grocery Retail
• Department Presentation
• Compliance
• Sales Targets
• Labor Percentage

• MS Excel
• VLOOKUP
• Pivot Tables