Sales Administrative Assistant

• Level: Entry-level/early career

Looking to start or grow your career in a hands-on, people-focused role? This might be for you

We're looking for a Sales Administrative Assistant to join a growing, well-established company in Fairfax, VA. You'll play a key role in making sure every new customer project gets off to a smooth start — coordinating across Sales, Operations, and Accounting while being the customer's main point of contact by phone, from contract through project completion.

This is a great opportunity if you're organized, reliable, great on the phone, enjoy helping people, and want to learn how a business runs from start to finish.

• Coordinate new projects from contract to kickoff to completion
• Communicate with customers by phone throughout the process — listening, answering questions, and resolving concerns in real time (not just from a script)
• Support the Sales team with paperwork and follow-upsli>
• Keep CRM and internal systems accurate and up to date
• Partner with internal teams (Sales, Production, Accounting) to keep everything moving smoothly
• Conduct final customer satisfaction calls and help ensure a great customer experience from day one to close-out

• 1+ year of customer service, phone-based support, admin, or coordination experience
• Strong communication skills — comfortable handling live phone conversations, including calming down a frustrated customer
• Detail-oriented and dependable, with strong organizational skills
• Comfortable using a CRM and learning new systems
• Open to feedback and eager to grow
• Able to work onsite in Fairfax, VA

Important: This role is fully onsite. We’re looking for candidates who live within ~30 minutes of Fairfax to ensure a comfortable daily commute.