Healthcare Business Development Specialist

Help More Children and Families Access the Care They Need

We are seeking an accomplished, relationship-driven Business Development Specialist to expand our healthcare referral network and generate sustainable patient referrals throughout an assigned territory.

This is not a traditional community-marketing position. The primary focus is developing and nurturing professional referral relationships with pediatricians, healthcare providers, hospitals, health systems, multi-location practices, diagnostic professionals, and other organizations serving children and families.

The ideal candidate has at least five years of healthcare business development experience—and a demonstrated history of turning trusted professional relationships into qualified patient referrals. Experience with in pediatric, children’s health, behavioral health, developmental health, or a closely related field is strongly preferred.

• Build, manage, and grow a strategic network of professional referral sources throughout your territory.

• Develop relationships with pediatricians, hospitals, health systems, multi-location practices, diagnostic providers, therapists, schools, and other professionals serving children and families.

• Identify new referral opportunities and create territory-specific plans for developing them.

• Conduct purposeful in-person and virtual meetings with prospective and existing referral partners.

• Educate referral sources about our services, eligibility requirements, intake process, locations, and appropriate referral pathways.

• Maintain consistent follow-up with referral partners to strengthen relationships and encourage continued referral activity.

• Reengage inactive referral sources and identify opportunities to expand high-performing relationships across departments or locations.

• Build relationships with decision-makers, clinical leaders, referral coordinators, and other professionals who influence patient access.

• Generate qualified patient referrals that align with the organization’s services and capacity.

• Accurately document every referral, referral source, interaction, and follow-up activity in the organization’s designated systems.

• Monitor referred patients throughout the intake and authorization process.

• Partner closely with the internal Intake and Authorizations teams to identify barriers, support communication, and help prevent referred families from falling through the cracks.

• Keep referral partners appropriately informed while protecting patient privacy and following all HIPAA and organizational requirements.

• Analyze referral activity and conversion patterns to understand which relationships and outreach strategies produce meaningful results.

• Maintain an accurate and actionable pipeline of referral opportunities.

Community engagement is an important—but secondary—part of this position.

• Coordinate or participate in approximately one targeted community or brand-awareness event each month
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• Plan or support one larger, higher-impact event each quarter
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• Select events based on their potential to reach families, strengthen professional relationships, or expand awareness within priority communities.

• Follow up with contacts and referral opportunities generated through each event.

• Evaluate event effectiveness based on relationship development, qualified leads, referrals, and other measurable outcomes—not attendance alone.

Success in this role will be measured through outcomes such as:

• Growth in qualified patient referrals

• New professional referral relationships established

• Increased referrals from existing partners

• Referral-source engagement and retention

• Referral-to-intake and…