Kitchen Hood Service Technician III

About M.C. Dean

M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber‑physical solutions for the nation’s most mission‑critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values of agility, expertise, and trust we foster a collaborative and forward‑thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.

The Kitchen Hood Service Technician III is responsible for the inspection, testing, maintenance, cleaning, troubleshooting, and repair of commercial kitchen hood fire suppression systems and exhaust components. This role performs site surveys, provides technical recommendations, and supports the training of junior technicians. The position requires strong technical skills, high levels of self-organization, and the ability to work independently while meeting strict safety, code, and customer service requirements.

Applicants selected will be subject to a government security investigation and must meet eligibility requirements including U.S. citizenship for access to classified information (ability to obtain and maintain a Top‑Secret clearance required).

• Inspect, test, service, clean, troubleshoot, and repair kitchen hood fire suppression systems in accordance with applicable codes and standards.
• Perform service on wet chemical kitchen suppression systems, hoods, ducts, exhaust fans, and related components.
• Conduct site surveys and system evaluations to assess system condition, compliance, and service needs.
• Identify deficiencies and provide clear, code‑compliant recommendations to customers and internal teams.
• Plan, schedule, and organize daily work activities to meet service commitments and regulatory requirements.
• Coordinate with service coordinators, customers, and internal teams to ensure efficient service delivery.
• Accurately document inspections, deficiencies, repairs, cleanings, and site survey findings.
• Communicate system status, service results, and recommendations professionally to customers.
• Train, mentor, and provide on‑the‑job guidance to junior technicians and apprentices.
• Support quality control by reviewing work performed by junior technicians and ensuring compliance with company and code standards.
• Maintain compliance with NFPA standards, manufacturer requirements, and company procedures.
• Respond to service calls, including urgent and emergency situations, as required.
• Work effectively under pressure while managing multiple job sites and priorities.
• Maintain tools, equipment, and service vehicles in safe and working condition.
• Support continuous improvement of service quality, safety, and customer satisfaction.

• High School Diploma (required) with 8+ years of relevant experience or 2 years of technology degree and 6+ years of relevant experience.
• Experience servicing commercial kitchen hood fire suppression systems.
• Knowledge of applicable NFPA standards, including NFPA 96 and NFPA 17A.
• Manufacturer training and authorization for kitchen hood suppression systems.
• Valid driver’s license with an acceptable driving record.
• Ability to pass background checks and meet site‑specific access requirements.
• This position has been identified as requiring an additional client background check.

• Possess NICET Level II Certification in Special Hazards Fire Suppression Systems or
• Pass NICET Level II Certification in Special Hazards Fire Suppression Systems exam within 90 days of employment.
• NICET Level III Certification in Special Hazards Fire Suppression Systems…