Field Service Technician

Job Summary

Calling all copier, printer and field repair technicians, we have a great career for you! Are you tired of loading software? Do you miss the days when you trained operators to help them be more successful and utilized your electro‑mechanical expertise to diagnose a machine problem?

Field Service Technician – servicing the Fairfax, Virginia area. In this role, you will be responsible for field service, repair, and maintenance of roll laminators, business card cutters, ream paper cutters, punch machines, and other print finishing equipment. Get back to utilizing your skillset and enjoy repairing office equipment again!

• Provide outstanding service to our clients and promote business.
• Perform break / fix service calls in an assigned area.
• Servicing, installing, diagnosing and repairing binding, laminating, cutting, folding, stitching, and other document handling equipment.
• Manage your own daily schedule to meet customer expectations.
• Maintain your spare parts inventory and manage your calls and parts on the company laptop.
• Provide operator training to customers on machine operations and job setup.

• Associate's degree, trade certifications, or equivalent field experience required.
• Valid Driver’s License with a clean driving record required.
• Electro‑mechanical experience using a multi‑meter to troubleshoot circuits and reading schematics to troubleshoot machines preferred.
• Experience with Microsoft Office and comfortable using computers.
• Superior time management skills and reliability.
• Strong mechanical aptitude and diagnostic experience.
• Excellent customer service and communication skills.
• Comfortable with being self‑motivated.
• Local candidates only; no relocation assistance will be provided for this role.

Salary Range: $26.00 - $29.00 per hour

• Comprehensive medical, prescription, dental, and vision plans.
• 4% 401(k) match with immediate eligibility and vesting.
• Competitive time off, available from the first day of employment.
• Parental leave.
• Company‑paid life and disability benefits.
• Critical illness, accident, and long‑term care insurance options.
• Employee and family assistance programs.

ACCO Brands is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, marital status, national origin, physical or mental disability, veteran status, or any other characteristic protected by applicable law.

Accommodation for applicants with disabilities will be provided in all parts of the recruiting process as required under the ACCO Brands Canada AODA policy. Applicants are asked to make their needs known in advance.