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Service Operations Manager - MEP​/HVAC

Job in Fairfax, Fairfax County, Virginia, 22032, USA
Listing for: Jobot
Full Time position
Listed on 2026-07-10
Job specializations:
  • Trades / Skilled Labor
  • Management
Salary/Wage Range or Industry Benchmark: 150000 - 220000 USD Yearly USD 150000.00 220000.00 YEAR
Job Description & How to Apply Below

Job Details

Service Operations Manager – Salary: $150,000 to $220,000 per year.

About Us

We are an established and growing service provider supporting Commercial, Multifamily, and Residential properties across the region. Our team takes pride in delivering dependable, high‑quality work while building strong relationships with clients. As our service operations expand, we are focused on hiring individuals who are motivated, team‑oriented, and interested in long‑term career growth.

Benefits
  • Competitive Pay DOE ($150k-$220k)
  • Comprehensive Benefits Package (Medical, Dental, Vision)
  • Continuing Education assistance
  • 401(k) with 4% company match
  • Generous PTO + Paid Holidays
  • Results‑driven Incentive Program tied to individual and organizational success
Responsibilities

As a Service Operations Manager, you will lead the day‑to‑day performance of a growing HVAC and Plumbing Service division, overseeing Field Teams, operational processes, customer relationships, and overall business performance across Commercial, Multifamily, and Residential service operations.

Qualifications MUST HAVE:
  • 10+ years of leadership experience within HVAC, Plumbing, Mechanical Services, MEP, or related Skilled Trades environments
  • Strong understanding of Commercial, Multifamily, and Residential service operations
  • Experience leading Technicians, Supervisors, Dispatch, and Field Service personnel
  • Proven success driving Operational Performance, Team Development, and Customer Satisfaction
  • Working knowledge of Budgeting, Workforce Planning, and Service‑related Financial Metrics
NICE TO HAVE:
  • Experience with Service Titan or similar Field Service Management software
  • Background supporting both HVAC and Plumbing Service teams
  • Experience with Preventative Maintenance Programs or Recurring Service Agreements
  • Experience working with Property Management, Facilities, or Multifamily clients
EEO Statement

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories.

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