Community & Prevention Service - Locator

Housing Locator

The Housing Locator is responsible for cultivating and maintaining positive relationships with landlords by Shelter House programs and services. The Housing Locator facilitates communication between landlords and clients as needed and empowers clients by providing housing related training (ex: maintaining a household, tenant rights, negotiating leases, landlord communication, etc.). The Housing Locator works collaboratively with the case management team to assist families in formulating and following a housing plan and a budget and identifying housing opportunities.

He/she works collaboratively with the Office to Prevent and End Homelessness, and other county agencies, nonprofits, and faith organizations to identify affordable housing options for families.

Responsibilities:

Landlord Engagement and Housing Development:

· Proactively identify and secure housing opportunities across Fairfax County and surrounding areas

· Build and maintain relationships with landlords willing to work with clients facing housing barriers

· Maintain and regularly update a landlord database with relevant contact and leasing information

· Develop and distribute marketing materials to recruit and retain landlord partners

· Maintain ongoing communication with landlords to support positive, long-term partnerships

Client Support and Housing Navigation:

· Conduct initial housing planning meetings and complete housing assessments within two weeks of program entry

· Collaborate with case managers to support clients in developing and following individualized housing plans and budgets

· Assist clients with housing searches, including reviewing housing logs and identifying appropriate units

· Accompany clients to housing viewings and assist with rental applications

· Facilitate communication between clients and landlords throughout the lease-up process

· Support lease negotiations in collaboration with clients and case managers

· Assist clients with accessing rental assistance and other housing resources

Education and Program Support:

· Develop and facilitate trainings on tenant rights and responsibilities, lease agreements, and housing stability

· Provide education on available housing programs, including Fair Market Rate units, voucher programs, transitional housing, and permanent supportive housing

· Support clients during the move-in process and coordinate with internal and external partners as needed

· Maintain accurate and timely documentation in HMIS and other required systems

Collaboration and Administrative Responsibilities:

· Collaborate with local housing partners, including the Office to Prevent and End Homelessness, nonprofits, and community organizations

· Participate in staff meetings, trainings, and team initiatives

· Ensure compliance with all Shelter House policies and program requirements

· Utilize agency systems and tools to support daily operations

· Safely operate Shelter House vehicles when transporting clients

· Demonstrate Shelter House core values in all interactions

· Perform other duties as assigned