Victim Services Assistant Unit Manager; Probation Counselor III

Job Announcement

Under general supervision, this position reports to the Program Manager of the Victim Services Unit and is based at the Fairfax County Courthouse within the Court Services Unit of the Juvenile and Domestic Relations Court. The position serves as a team leader and assists the unit manager with administrative oversight of service provision within the Victim Services Unit. It assigns cases, offers guidance, evaluation and mentorship to Probation Counselor II and Administrative Assistant positions within the Victim Services Unit.

The unit manager is assisted with developing, implementing, monitoring, and evaluating policies and procedures specific to Victim Services, and supervisory oversight of the unit is provided in the unit manager’s absence. The role is a consultant, trainer, and policy expert for other victim specialists in the unit, providing guidance on interpretation and application of the Code of Virginia, local policy and procedures as they relate to victim service provision, and assisting in case assignments to victim specialists.

The position carries a client caseload, providing trauma‑informed supportive services to victims and witnesses of juvenile crime in the jurisdiction of Fairfax County, Fairfax City, and the towns of Herndon and Vienna. This includes receiving case assignments, investigating the nature of offenses to determine victim needs, contact with victims to provide crisis intervention, resource and referral, victims’ rights information, explanation of the criminal justice process, and notification of future court dates.

The role makes appropriate referrals to other agencies or community resources, provides courtroom advocacy and orients clients on court and diversion processes, collaborates with stakeholders for consistent information and services, provides Victim Impact and Shoplifting Prevention classes to diverted and adjudicated offenders, assists with transportation for victims, witnesses, and defendants as allowable, provides restitution information to Court Services Unit staff, victims of crime, and defendants, and represents the Victim Services Unit in meetings with stakeholders and allied professionals.

• Serve as supervisor for Probation Counselor I, Probation Counselor II and/or Administrative Assistant positions.
• Actively participate in the selection, orientation, training and performance management process, including evaluating performance, identifying goals and objectives, recognizing staff achievements, and coaching staff in overcoming performance or skill deficiencies.
• Plan, assign, organize, and direct the flow of work and activities.
• Convene an interdisciplinary/inter‑agency team to collaboratively plan, deliver and monitor multiple services.
• Examine and evaluate the individual circumstances of each case referral.
• Ensure that subordinates adhere to agency operating procedures and standards adopted by the Code of Virginia and the Virginia State Department of Juvenile Justice.
• Evaluate effectiveness of methods and procedures and recommend changes.
• Participate in the development of policy and procedures.
• Maintain liaison with state and local law enforcement agencies.
• Interpret policies and regulations for clients.
• Work with other counselors in the disposition of cases assigned.
• Compose and dictate case records, petitions and correspondence.
• Supervised Visitation and Exchange Program:
  Enforce court orders and conditions of supervised visitation and exchanges as required and ensure overall quality of the program.
• Mediation Coordinator:
  Coordinate and implement mediation programs, assign mediators and monitor program quality.
• Residential Services:
  Manage the daily operation of an assigned wing of a residential facility, make final decisions regarding care or treatment of residents at the shift level, oversee medication disbursement, handle crisis situations, and may be required to drive a 15‑passenger van for educational and recreational trips.
• Police Department, Victim Services Section:
  Provide assistance in administrative oversight, monitor funding grants, handle short term responsibilities and projects that might normally be handled…