Intake and Supportive Measures Specialist

Intake and Supportive Measures Specialist

The Intake and Supportive Measures Specialist supports George Mason University's compliance with various federal and state laws and regulations related to non-discrimination and harassment, including Title IX of the Education Amendments of 1972 and Titles VI and VII of the Civil Rights Act of 1964. This position is responsible for outreach and providing intake (called "Information Sessions") meetings with a variety of stakeholders, including George Mason undergraduate and graduate students, faculty, administrators, and staff members, ensuring these individuals receive important resources, supportive measures, and information on resolution options within the Office of Access, Compliance, and Community ("OACC") and other university partners.

This position interacts regularly with other members of the OACC staff to conduct outreach, provide information sessions, and coordinate supportive measures (such as academic support, no contact orders, work schedule changes, class schedule changes, etc.). The role also provides support in case management by leveraging OACC's case management software, Guardian.

Additionally, the role supports the Deputy Coordinator for Case Management and Pregnancy and Parenting with Title IX pregnancy and parenting adjustments, especially at the beginning of academic semesters when requests for adjustments increase. Other duties as assigned that support the broader mission of OACC, including, but not limited to, compliance training event coordination and execution or liaising with office management, may also be assigned to the Intake and Supportive Measure Specialist.

Responsibilities include outreach and intake, supportive measures, record management, pregnancy and parenting support, and completing other duties as assigned to support OACC.

Required qualifications include a bachelor's degree in counseling, social work, education, psychology, or related field; familiarity and/or working knowledge of civil rights laws and regulations; experience in an environment that sees regular interaction with individuals who have experienced trauma; analytical and problem-solving skills; experience using software to keep accurate records; ability to maintain confidentiality and adhere to privacy standards; strong organizational skills;

excellent written and verbal communication skills; and ability to identify and engage with appropriate campus partners for referral or service needs.

Preferred qualifications include a master's degree in counseling, social work, education, psychology, or related field; training or certification in trauma-informed techniques; specific knowledge and experience interpreting and applying principles of civil rights laws and regulations; and experience working in higher education and/or a school environment.