Store PUD Courier

Position Summary

Under general supervision, the Pick Up & Delivery (PUD) provides customer service activities related to picking up and delivery orders to and from Fed Ex Office stores and customers’ places of business. Responsibilities are accomplished by driving a company vehicle and ensuring that regular servicing and cleaning of vehicles is conducted. The PUD Courier will receive daily route information from a centralized dispatcher that can add or remove stops as needed.

The PUD Courier may also be asked to perform other duties within a Fed Ex Office Store if they have no assigned pick‑up/delivery activity.

• Drive the company vehicle to perform pick‑up/delivery service for Fed Ex Office stores and customers
• Pick‑up duties include driving to the customer’s place of business or a Fed Ex Office store, receiving completed masters for photocopying orders, and picking up supplies and inventory items from vendors
• Delivery duties include delivering finished photocopy orders to customers or a Fed Ex Office store and distributing marketing materials as requested
• Receive daily route information from a centralized dispatcher via company‑provided phone
• Operate the company vehicle in accordance with applicable motor vehicle regulations, company policy and auto insurance guidelines
• Maintain the vehicle by conducting regular servicing and cleaning procedures
• Maintain pick‑up/delivery logs and vehicle maintenance logs to document duties performed
• Adhere to Fed Ex Office company and vehicle safety policies and guidelines
• Follow accident procedures and observe traffic laws
• Provide high‑quality service at each customer interaction by delivering professional service, answering questions, resolving problems, and maintaining courteous transactions
• Perform additional duties within the store during non‑delivery times as required
• All other duties as needed or required

• High school diploma or equivalent education
• At least 21 years old and a minimum of two years of driving experience
• Valid and current driver’s license
• Ability to comply with any specialized regulatory or licensing requirements, as determined by geographic location and/or work assignment
• Meet and maintain Fed Ex Office motor vehicle requirements, audited annually
• For new hires, meet all Fed Ex Office employment qualifications in effect at the time of hiring
• For current Fed Ex Office team members, meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook

• Ability to stand during the entire shift, excluding meal and rest periods
• Ability to move and lift 55 pounds
• Ability to bend/twist at the waist and knees on a consistent basis
• Ability to communicate effectively with customers, vendors, and other team members
• Ability to perform work activities requiring cooperation and instruction
• Ability to work in a fast‑paced environment under substantial pressure
• Ability to maintain attention and concentration for extended periods of time
• Ability to work with minimal supervision
• Ability to report regularly to work and maintain established business hours to support the Fed Ex Office business; regular attendance at a physical location may be required depending on the scope of the position

$19.70 - $24.16 per hour

Schedule:

Monday–Friday, 9 a.m.–5 p.m.

Fed Ex Office is an Equal Opportunity Employer including, veterans and individuals with disabilities. Fed Ex Office will provide reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process, if requested. Applicants who require reasonable accommodations should email

Fed Ex Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of state and local fair‑chance laws. The existence of a criminal record is not an automatic or absolute bar to employment; each record is considered individually based on factors such as the relationship between the job sought and the offense, the timing of the offense, the nature of the offense, and other relevant information.