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Bilingual Customer Advocate; English​/Spanish

Job in Fairfield, Solano County, California, 94533, USA
Listing for: Promise
Full Time position
Listed on 2026-07-07
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Spanish Customer Service, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 40000 - 55000 USD Yearly USD 40000.00 55000.00 YEAR
Job Description & How to Apply Below
Position: Bilingual Customer Advocate (English/Spanish)

Promise in Fairfield, CA is looking for a Customer Support Associate to provide compassionate support to individuals managing utility debt. In this role, you will handle client inquiries via phone, email, and text, guiding clients through the services and available financial relief programs.

You will assist bilingual clients in English and Spanish, making an impact on their financial stability. A supportive and engaged environment allows for growth in your skills beyond typical support roles.

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