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Bilingual Support Specialist — English/Spanish
Job in
Fairfield, Solano County, California, 94533, USA
Listed on 2026-07-15
Listing for:
Mosaic.tech
Full Time
position Listed on 2026-07-15
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Spanish Customer Service -
Language/Bilingual
Bilingual, Spanish Customer Service
Job Description & How to Apply Below
Promise is seeking a Customer Support Associate to help individuals manage utilities debt by providing clear, compassionate support across phone, email, and text. You’ll guide clients through Promise's services and relief programs, and maintain documentation to ensure accurate processing.
You’ll work on-site in Fairfield, CA, supporting bilingual English and Spanish speakers, escalating complex issues, and contributing to program launches that reach thousands.
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