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Guest Experience Specialist — Front Desk
Job in
Fairfield, Solano County, California, 94533, USA
Listed on 2026-07-15
Listing for:
Extended Stay America
Full Time
position Listed on 2026-07-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, English Customer Service
Job Description & How to Apply Below
Extended Stay America is seeking a Guest Services Representative to assist guests, answer phones, check in/out, and collect payments in accordance with company guidelines. You will also manage front desk paperwork and uphold safety and security standards across the property.
Responsibilities include resolving guest requests through Make it Right, promoting ESA's service culture, maintaining a clean lobby and breakfast area, and aiming to convert inquiries into reservations.
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