Bilingual Customer Advocate (English/Spanish
Job in
Fairfield, Solano County, California, 94533, USA
Listed on 2026-08-03
Listing for:
Austin Community College
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service -
Language/Bilingual
Bilingual, Spanish Customer Service
Job Description & How to Apply Below
Promise is seeking a Customer Support Associate to help people manage utilities debt with clear, compassionate guidance. You’ll handle inquiries by phone, email, and text, guiding clients through Promise’s services and relief programs.
You’ll work on-site in our Fairfield, CA office, collaborate with engineers to improve service, and help launch programs that reach thousands of people. The role requires empathy, bilingual English/Spanish support, strong communication, and careful record-keeping
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