Teller, Finance & Banking

We’re looking for a Teller to join our team! As a Teller, you’ll be responsible for delivering the highest quality of service to our customers by assessing their needs. You’ll have the chance to put People First
, show Absolute Integrity
, all with a Zest for Excellence
!

This opening is for 20 hours/week.

• Offer superior service to our customers through prompt, efficient, courteous, and professional interactions
• Refer customers to appropriate person or department as needed
• Responsible for accurately processing financial transactions, including but not limited to deposits, withdrawals, and payments etc.
• Support branch cash responsibilities such as balancing, shipment, and reconciliation
• Resolve customer complaints and concerns. Properly escalates concerns to supervisor
• Process debit card requests, complete stop payments and check holds for new and existing customers
• Perform other account services for customers such as wire transfers, assess or waive fees, close accounts, comply with customer’s overdraft option request and document information on our core system
• Maintain operational integrity while mitigating risk for the Bank and customers, per the standards of the Bank
• Understand and comply with all applicable federal and state laws and banking regulations (including those related to the Community Reinvestment Act, OFAC and Bank Secrecy Act / Anti-Money Laundering compliance) and First Northern Bank’s policies and procedures
• Communication – excellent verbal, written and interpersonal communication skills
• Customer Service – manage difficult or emotional customer situations; respond promptly to customer needs
• Initiative – eagerness to learn and a drive for continuous improvement
• Teamwork – maintain a positive working relationship with your team members
• Adaptability – willing and able to be flexible and adapt to changing job requirements

• Minimum 6 months of prior experience in financial services, retail/customer service or cash handling environment
• Proficient in all Microsoft Office suite of products
• Technically savvy with PCs and email systems

• Profit-sharing
• Discounted stock purchase program
• Excellent growth and development opportunities
• And much more!

First Northern Bank does not discriminate based on race, color, religions, sex, gender identity, age, national origin, marital status, pregnancy, disability, or any other protected status.