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On-Site IT Service Desk Analyst: Customer Support & Troubleshooting
Job in
Fairfield, Solano County, California, 94533, USA
Listed on 2026-08-20
Listing for:
Neumo
Full Time
position Listed on 2026-08-20
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Neumo is seeking a Service Desk Analyst to provide first-line IT support from an on-site location in Fairfield, CA. The role covers hardware, software, and network issue resolution via phone, email, and ticketing systems, with emphasis on accurate incident logging and timely service delivery.
The ideal candidate will have a HS Diploma and 1–2 years in customer service, plus experience in an IT call center and working knowledge of Active Directory and TCP/IP.
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