Store Manager; Fairfield

Your future Workplace

Sacred Heart Mission is a community of dedicated people working together to end homelessness, deep disadvantage and social exclusion. Our strength lies in our shared purpose and values. We welcome individuality and support each other to bring our best and whole selves to the work we do each day.

Join us in making a meaningful difference in a fun and friendly organisation with a big heart.

At Sacred Heart Mission, our op shops do more than just sell second‑hand clothes and wares—they help fund vital programs that support people experiencing homelessness and disadvantage. We’re looking for a passionate and community‑mindful Store Manager to oversee daily operations, drive sales, and create a welcoming space for customers, volunteers, and donors. This role is based in Fairfield, in a brand‑new store for Sacred Heart Mission.

• Receiving donations from the public, pricing, and preparing them for sale on the shop floor.
• Providing and modelling high standards of customer service to donors, volunteers and customers.
• Managing store assistant employees and providing supervision that is supportive and attentive.
• Managing and planning finances of the store, to align the store with the goals and growth of Sacred Heart Mission.
• Building upon the local community and developing relationships that help develop a positive reputation for the store.

• Experienced in managing an op‑shop or retail store in fashion and/or interior design.
• Experience managing a customer‑service focused business to achieve sales targets.
• High level interpersonal skills, with demonstrated experience working collaboratively with others and exercising influence in a diversity of contexts.
• Proven ability to manage, supervise and provide leadership to a small team.

• Working within a committed team of store assistants, volunteers and wider engagement & development team.
• Ending your workday knowing you've made a difference in people's lives.
• Op Shop Employee Level 4 Classification ($37.05 ph.).
• Salary packing expenses like your rent, holiday accommodation and dining out: up to $15,990 pre‑tax.
• Generous leave entitlements, 17.5% annual leave loading, gifted leave over holiday period, wellbeing leave & more!

Closing date for applications: 11:59pm, Sunday 5th July 2026.

SHM is committed to equal employment opportunities for all people regardless of age, gender, cultural background, disability, or sexual orientation. We recognise the strength and value in diversity, and actively foster an inclusive workplace. Aboriginal and Torres Strait Islander people are encouraged to apply.

All appointments are subject to Police Checks and certain roles require additional pre‑screening or evidence of COVID-19 vaccination as outlined in the position description.