Eligibility Benefits Specialist Supervisor (Bilingual & Non-Bilingual

Eligibility Benefits Specialist Supervisor

The Employment and Eligibility Services Division within the Health and Social Services Department assists citizens to become more independent and productive through programs designed to reduce dependency on welfare and promote personal responsibility. Also, it provides eligibility determination and benefit issuance for customers who apply for various public assistance benefits.

Eligibility Benefits Specialist Supervisors plan, organize, direct, and supervise the work of staff engaged in either:

• Determining the need for public assistance benefits, managing an eligibility caseload and authorizing program benefits in accordance with established policies and procedures, or
• Performing other eligibility focused duties including over payment/recovery, foster care or older/disabled client eligibility functions.

The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur or the need arises.

Experience:

Broad and diverse experience in multiple public assistance benefits including:

Two years of experience performing duties equivalent to an Eligibility Benefits Specialist II (Eligibility Worker II) or Employment Resources Specialist II (Employment and Training Worker II) in a California County Department of Social Services, plus one year of lead or supervisory experience in any field; OR One year of experience performing duties equivalent to an Eligibility Benefits Specialist III (Eligibility Worker III) or Employment Resources Specialist III (Employment and Training Worker III) in a California County Department of Social Services.

If the III level experience does not include one year of lead or supervisory experience, one year of lead or supervisory experience in any field in other work experience is required.

Education:

An Associate's degree or completion of equivalent credit units from an accredited college or university is required preferably in behavioral science, business administration, humanities, public administration, social science or a related field. A Bachelor's degree from an accredited college or university in the above fields of study or a related field is preferred. A Bachelor's degree in the above fields of study or a related field may be substituted for one year of the required experience except for the lead or supervisory experience.

• Driver's License: Possession of a valid California Class C Driver's License may be required at the time of appointment. Loss of the Class C Driver's License is a cause for discipline. Individuals who do not meet this requirement due to physical disability will be considered for accommodation on a case-by-case basis.
• Assignment Requirements: Some positions in these classes may require work in an out-station location or in a setting with other professionals integrated as a team.
• Travel: Independent travel may be required.
• Child Abuse Reporting: Selectees for employment must as a condition of employment sign a statement agreeing to comply with Section 11166 of the California Penal Code relating to child abuse reporting.

2/13/2026 - First application review deadline to submit application and required documents. 2/27/2026 - 2nd application review deadline to submit application and required documents. Every 3 weeks afterwards. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule.

All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and…