Scheduler, Administrative​/Clerical

About the Role

Connecticut GI
, a division of GI Alliance, is looking for a full‑time experienced Scheduler to join our Fairfield Care Center. We are the largest gastroenterology practice in Connecticut with over 30 Care Centers and we are still growing. Our staff are the foundation of our practice, and we are proud to have been named a Top Workplace eight times.

• Schedule procedure and office visit appointments following CTGI policy and scripting.
• Update insurance and demographic information when scheduling appointments and procedures, obtain cardiac clearance for patients scheduled for procedures when warranted, and follow up on procedures to ensure the ASC has required documentation.
• Assist with any general office functions at the request of site supervisors or managers and lend support to other CTGI staff members to ensure proper patient care and smooth functioning of the office.
• Answer incoming phone lines, take clear, concise messages, compose, process, and follow up on electronic phone messages and alerts, and route messages to the correct provider or employee.
• Maintain familiarity with providers’ preferred prep.

• High School Diploma or equivalent.
• At least 2 years of related experience.
• Excellent verbal and written communication skills.
• Strong problem‑solving skills.
• Exceptional interpersonal and customer service skills (3+ years of professional experience).
• Experience with an EMR system is ideal;
  Epic experience is a plus.
• Ability to prioritize and multi‑task.
• Ability to function well in a high‑paced and at times stressful environment.
• Excellent customer service skills are required.
• Experience working in a medical office.
• Ability to multi‑task and work in a fast‑paced environment.
• Detail‑oriented.
• Basic understanding of healthcare plans and ability to read and understand medical benefits.
• Bilingual is a plus.

High school diploma or equivalent (required).

2–5 years of prior medical scheduling is preferred. Microsoft Office: 3 years (required). Customer Service: 3 years (required). EMR systems: 1 year (preferred).

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Monday to Friday 8:00 am – 4:30 pm (Day shift).

In person.

Range from $18.00 per hour, depending on experience.

GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background. EEO/AA‑M/F/disabled/protected veteran.