Technician Volkswagen

Job Description Location

2855 Auto Mall Parkway, Fairfield, CA 94533

Service

$35 - $50 per flat rate hour

As a Volkswagen Technician with Volkswagen of Fairfield, you will be responsible for troubleshooting vehicle issues and fixing them; well-versed in complex mechanical and electrical systems of vehicles; excellent problem-solving abilities; must be a good communicator, able to explain to customers issues with their vehicle; at all times providing an exceptional customer experience.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, as assigned. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• A competitive compensation package that rewards high performers
• Employee pricing and incentives
• 401(k) with company match
• Medical, Dental, and Prescription coverage - active on the 1st following 30 days of employment
• Company-paid Life Insurance
• Paid time off
• Closed on Sundays
• Family-owned and operated
• Growth opportunities

• Punctual and regular attendance.
• Additional pay if you possess a Smog License
• 2+ years of experience as an automotive service technician with experience in diagnosing vehicle engines and mechanical/electrical components to diagnose issues accurately.
• Service vehicles in a timely manner for routinely scheduled maintenance in accordance with dealer and manufacturer recommendations, aiming to extend vehicle functionality and longevity.
• Repair or replace broken or dysfunctional parts and fix issues.
• Communicate all repair order issues and estimated repair times via ASR to keep all pertinent parties up to date on vehicle repairs.
• Inform the Shop Foreman of difficulties with repairs and the need for additional repairs.
• Comebacks: limit comebacks to less than two percent as defined by the shop foreman.
• Self-development: attend training seminars, shop meetings, and service schools.
• Customer Relations: attentive to customer needs and responsive to customer inquiries where appropriate.
• Team Effort: demonstrate a concern for meeting team/departmental needs through activities such as accepting overtime, following up on needed parts, helping other technicians, and training apprentices.
• Productivity: achieve an average productivity rate as defined by the shop foreman.
• High sense of urgency and ability to work in a fast-paced environment while managing competing priorities
• Enjoy problem-solving and are passionate about staying educated and learning new technology
• Efficiency: maintain a minimum efficiency rate as defined by the shop foreman.
• Practice safe work habits, follow the company’s safety policies, and use personal protective equipment as required.
• Provide complete stories in DMS on all jobs.
• Complete a complimentary multi-point inspection and video on every vehicle
• Perform other duties as may be assigned by management.

• Must maintain a positive and enthusiastic attitude in all that we do.
• Demonstrate high character and achieve high results.
• Must maintain a professional appearance and provide friendly customer service.
• Maintain effective team member relations.
• Ability to maintain emotional control in stressful situations.
• Must be able to read, interpret, and transcribe data in order to maintain accurate records.
• Familiar with current technical developments and products, and the ability to stay current with technical bulletins and product updates.
• Exceptional attention to detail and follow-through.
• Able to use/learn to use: ASR, dealer DMS system, technical software, and manufacturer’s diagnostic equipment as required.
• Ability to adapt and support new processes and changes to help in employee and customer satisfaction.
• Must maintain a clean, safe working environment at all times.
• Possesses an outstanding work ethic.
• Handle all vehicles with care, keep them clean, and take precautions to protect all vehicles at the dealership.
• Willing to submit to a pre-employment background check, MVR check, and drug test with results…