Operations Manager; Korean

Expires on February 28, 2026

Coppell, TX (Fully Onsite)

W2 – with Infinite Computer Solutions

Must have Korean and English bilingual.

• Logistics Operation (Warehouse operation, Airfreight, Trucking)
• Vendor management
• Inventory Control

• Bachelor's Degree in business or related field
• 5-7 years of experience

Seeking a RB Warehouse Logistics Supervisor within the Team to lead inventory control and logistics support for RB operations. This position is responsible for overseeing warehouse inventory accuracy, managing inbound shipments from overseas, ensuring timely outbound shipping to customers, and supporting the execution of both system and physical transactions of the inventory. The role involves close coordination with freight forwarders, warehouse vendors, quality assurance (QA), and the customer account management (CAM) team to ensure operational compliance, support carrier programs, and maintain end-to-end logistics traceability.

• Manage warehouse inventory accuracy and oversee daily RMA shipping execution to meet customer delivery timelines.
• Handle inbound air shipments from Vietnam, track shipment progress, ensure timely receiving, and coordinate carrier pickup.
• Register scrap devices in system, coordinate physical destruction, and maintain scrap tracking records for audit compliance.
• Support in-house repair processes including SKU conversion and buffer stock builds through system registration, physical shipment execution, and detailed inventory tracking.
• Coordinate with QA to ensure inventory quality standards and follow up on inspection results or required actions.
• Work closely with CAM to reflect carrier shipping requirements, align picking logic, commit inventory movement, and support carrier‑specific programs such as Reman 2.5% seed stock, FAI, and EWP.
• Maintain and update records related to physical inventory movement, device repair status, and scrap disposition.
• Collaborate with 3rd‑party logistics and dock vendors to ensure smooth operation and timely inventory flow.
• Generate regular reports on inbound shipment tracking, parts inventory status, and physical inventory actions.
• Ensure compliance with import control processes by monitoring inbound shipment records for duty‑related data integrity.

• Bachelors degree or higher.
• At least 5-7 years of verifiable professional experiences in warehouse operation, inventory control or 3rd‑party vendor management are preferred.
• Strong understanding of handling for both air and truck shipment and related documentation.
• Previous experience in the telecommunications industry is a plus.

• Ability to develop and maintain excellent working relationships with multiple levels within the company and with external contacts including customers, authorized service agents, etc.
• Ability to identify the business needs driving internal/external customer requests and translate into company objectives.
• Demonstrated expertise working with related systems and effective 3rd‑party vendor performance management is preferred.
• Work under very little supervision and guidance to identify and ensure achievement of team goals and to complete individual work assignments within established time frames.
• Excellent listening, communication, and interpersonal skills.
• Aptitude for fostering positive relationships and teamwork.
• Familiarity with U.S. import processes and related documentation tracking.
• Must have advanced Microsoft Office Suite skills, including Excel and PowerPoint.
• Bilingual in Korean is highly preferred.