Banking Customer Care Specialist

Recruitment began on August 29, 2025

and the job listing Expires on February 28, 2026

• Provide exceptional customer support for the German market,
• Investigate and resolve customer issues by reviewing past interactions and utilizing internal tools,
• Finding solutions and providing first-class service,
• Building relationships and positive experiences.

Our requirements:

• Fluency in German (C1),
• Strong analytical and problem-solving abilities,
• Patience, empathy, and emotional resilience,
• Availability for full-time hybrid or on-site work in Szczecin.

What we offer:

• Relocation package – flight ticket + 2 weeks accommodation.
• A sign-on bonus of 4000 PLN awaits!
• Employment based on a labor contract.
• Engaging training programs to support your professional development.
• Comprehensive benefits package: private healthcare by Lux Med, MyBenefit with a monthly budget, private life insurance, Multi Sport, fresh fruit on Wednesdays, and occasional Pizza Days.
• Talent Development Program with transparent career pathways and promotion opportunities.
• CNX Academy featuring a mentoring program.
• CNX University providing unlimited online training resources.
• Employee Referral Program with bonuses for recommending friends (up to 4000 PLN).
• An amazing work culture that celebrates our diverse backgrounds and offers plenty of integration events on-site.