Customer Service Representative Export

Customer Service Representative Export

Recruitment began on February 9, 2026

and the job listing Expires on March 12, 2026

Customer Service Representative – Traffic Export

International Shipping / Logistics Industry

The position is located at Evergreen Shipping Agency (America) Corporation’s corporate headquarters in Jersey City, NJ.

• communicate with shippers, freight forwarders, and other offices regarding bookings
• quote rates and track cargo
• provide quality customer service to accounts
• coordinate change of destination requests with related parties
• read and respond to e-mails in a timely manner

This is a union represented position and subject to a collective bargaining agreement.

Candidate must possess a Bachelor’s Degree or equivalent work experience. The candidate must exhibit strong verbal communication skills, computer proficiency, and must be authorized to work in the US without company sponsorship. While no experience is necessary, knowledge of or an interest in international shipping and logistics is a plus.

The starting pay rate is $25/Hour.

Employees will become eligible for an excellent benefits package including:

• Comprehensive medical/dental/vision care insurance with no monthly premiums
• Life insurance coverage up to 5x salary without premium costs
• 401(k) plan with generous company match
• Money Purchase Pension plan with 10% of salary company contribution
• Paid vacation/holiday/sick leave/personal time

Normal business hours:
Mondays to Fridays from 8:00am to 5:00pm with possible flexible work schedule as arranged.