Client Coordinator

Anti-Aging Centers of Connecticut is a family‑owned medical spa with nearly 25 years of experience providing high‑quality services and education to clients. Founded in 1998 as “Face & Body,” the business has grown from a small massage and esthetics shop into a full‑service medical spa with locations in Fairfield and West Haven. The team has deep expertise in advanced cosmetic technologies, including laser services, and has trained many professionals across the tri‑state area.

The company emphasizes a welcoming, family‑oriented environment where clients and staff are treated like family. Anti‑Aging Centers of Connecticut values personalized attention, fair pricing, and strong word‑of‑mouth relationships within the community.

Role Description The Client Coordinator is a part‑time, on‑site role based in Fairfield and West Haven CT. This position is responsible for greeting clients, managing check‑in and check‑out processes, and ensuring a smooth and welcoming experience throughout each visit. Daily tasks include answering phones and emails, scheduling and confirming appointments, managing client records, and coordinating with providers to maintain an efficient schedule.

The Client Coordinator will handle payments, explain basic service and package information, and support follow‑up communication to promote client retention and satisfaction. This role also includes light administrative tasks, maintaining a clean and organized reception area, and contributing to a positive, professional atmosphere aligned with the company’s family‑focused values.

Hours Needed:

Tuesday: 9am - 3pm (West Haven)

Wednesday: 9:15am - 5:15pm (Fairfield)

Saturday’s: as needed pending nurses schedule

Opportunity for more hours across the week.

Qualifications

• Strong customer‑facing abilities, including Customer Service, Customer Experience, and Customer Satisfaction skills.
• Clear and professional Communication skills for phone, email, and in‑person interactions.
• Solid Organization Skills to manage schedules, client records, and multiple tasks in a fast‑paced environment.
• Previous experience in a spa, medical spa, healthcare, or hospitality setting is preferred.
• Comfort with basic scheduling software, payment systems, and standard office technology.
• Ability to maintain confidentiality and professionalism with all client information.
• Reliable attendance, punctuality, and the ability to work part‑time, including some evenings or weekends as needed.
• High school diploma or equivalent required; additional training in customer service, administration, or aesthetics is a plus.