More jobs:
Teller, Customer Service/HelpDesk
Job in
Fairfield, Fairfield County, Connecticut, 06824, USA
Listed on 2026-06-13
Listing for:
M&T Bank
Full Time
position Listed on 2026-06-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Bank Customer Service
Job Description & How to Apply Below
Adhere to established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions;
Educate customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities;
Actively engage in lobby management, meeting and greeting customers and addressing immediate needs;
Accurately balance and process customer transactions following Bank Policy;
Take ownership of escalated account services issues until resolution and log customer complaints
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