Library - Library User Services Assistant

Library - Library User Services Assistant

5151 Park Ave, Fairfield, CT 06825, USA

Posted Monday, July 27, 2026 at 4:00 AM | Expires Friday, August 28, 2026 at 3:59 AM

About Sacred Heart University

As one of the nation’s largest Catholic universities and among the fastest-growing private doctoral institutions in the U.S ., Sacred Heart University is a national leader in shaping higher education for the 21st century. SHU offers more than 100 undergraduate, graduate and doctoral programs on its Fairfield, Conn., campus. Sacred Heart also has a campus in Dingle, Ireland, and offers online programs.

Nearly 10,000 students attend the University’s nine colleges and schools:
College of Arts & Sciences;
School of Communication, Media & the Arts;
School of Social Work;
School of Performing Arts;
College of Health Professions; the Isabelle Farrington College of Education & Human Development; the Jack Welch College of Business & Technology;
School of Computer Science & Engineering and the Dr. Susan L. Davis, R.N., & Richard J. Henley College of Nursing. Sacred Heart, a Laudato Si’ campus, stands out from other Catholic universities as it was established to be led by the laity. This contemporary Catholic university is rooted in the rich Catholic intellectual tradition and the liberal arts and, at the same time, cultivates students to be forward thinkers who enact change—in their own lives, professions and in their communities.

The Princeton Review includes SHU in itsBest 391 Colleges: 2026 Edition andBest Business Schools: 2025 Edition. Sacred Heart is home to the award-winning, NPR-affiliate station, WSHU Public Radio; a Division I athletics program and an impressive performing arts program that includes choir, band, dance and theatre.(Use the "Apply for this Job" box below)..edu

Qualified candidates are invited to submit a completed application and résumé through the University's online application system. Applications submitted outside of the official Careers at SHU website will not be considered. Applicants should not apply through third-party or external job sites, as such postings may be fraudulent or may misrepresent opportunities that are no longer available at the University. A cover letter or statement of interest is preferred for all staff positions.

Sacred Heart University complies with all federal and state employment laws and regulations. Applicants must be lawfully authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position.

Position Summary

The Library User Services Assistant is responsible for overseeing and, when needed, performing library user services in collaboration with the reference librarians and the Manager of Public and User Services. This position includes supervising and training student assistants, ensuring consistent service delivery, and maintaining the security of the library in cooperation with other staff members. Regular work hours are two evenings per week (Monday–Thursday, 4:00 p.m.–9:00 p.m.) and one weekend day (10:00 a.m.–3:00 p.m.).

• Oversees provision of the library user services.
  • Manages library’s circulation of tangible materials, including all circulation functions (check-in, check-out, renewals, holds, fines, tangible reserves, etc.) using the integrated library system, and oversees user services counter operations;
  • Oversees regular building census, patron counts, and group study usage counts;
  • Oversees or performs user services, including registration of users, problem resolution, photocopying, scanning, and printing problems, etc. with student library assistants;
  • Assures security of the building and collections, monitoring of security systems, etc., and working with Public Safety, security guards, and other library staff;
  • Oversees or performs management holds for tangible books and DVDs;
  • Assists users with locating materials and answering basic information requests during scheduled hours.;
  • Communicates and enforces library policies, rules, and procedures to all users;
  • Shares and overseas administration of check-out procedures for the group study rooms and;
  • Oversees management of tangible…