Engineer, AME

Based in West Hartford, CT, Triumph Systems, Electronics and Controls is a leading independent aerospace system supplier for the commercial and military helicopter and business jet markets and employs approximately 500 employees. The Company's key products and services include electronic engine controls, fuel metering units, main fuel pumps and environmental control systems for both the OE and aftermarket/spares end markets.

$91,100./hour

We have an exciting opportunity for an electronics Product Support Engineer (PSE) to join our West Hartford, CT team. The PSE provides operations engineering support to various areas of the business from new product design/development to manufacturing, supply chain, and assembly/test. The PSE will be a technical expert for assigned product lines and will direct and support relevant engineering activities.

This position comes with a considerable amount of 1-on-1 and team interaction, and requires the ability to interface with customers, suppliers, and associates at all levels of the organization. This key opening is an excellent steppingstone for an individual looking to make a growth move in their career and offers opportunities for advancement within the Triumph operations and engineering organizations.

• Coordinate specific aircraft program technical support activities including resolution of technical problems with in-service electronics products.
• Represent Triumph technically at airline and aircraft OEM as well as MRO customers.
• Foster good working relationships with customers, suppliers, and internal departments.
• Review and disposition non-conforming material.
• Initiating Product Condition Reports (PCR) when trends are identified.
• Monitoring product reliability and producing MTBF trend charts.
• Initiate engineering changes to improve reliability, performance, and sustainment as required.
• Troubleshoot and diagnose anomalous units and conduct root cause investigations.
• Coordinate the resolution of in-service product technical problems and execute reliability improvements through concept development, design, and validation in a timely manner.
• Coordinate cost estimates and respond to requests for quotation (design and/or requirements changes, product repair and upgrade, obsolescence, etc.).
• Prepare for and present technical materials internally and to the customer.
• Be cognizant of project scheduling and budgeting processes, and an understanding of project performance indices (EV, SPI, CPI, etc.).
• Preparation of component specifications, test plans, and test reports. Lead and provide oversight of various test activities (design assurance, validation, qualification, etc.).
• Identify, report, and drive resolution to issues that affect product integrity including safety.
• Coordinate development of Component Maintenance Manuals, Service Bulletins, Service Letters, and Product Deviations Authorizations. Maintain field reliability data for assigned products.
• Prepare and conduct product maintenance and overhaul training.
• Provide technical support to suppliers, manufacturing, assembly/test, and MRO service centers.
• Actively participate in new program design/development activities.
• Participate in continuous improvement, productivity, and lean manufacturing events.
• Train, mentor, and develop less experienced engineers and colleagues.

• A minimum of BSME, or equivalent technical/aerospace degree is required.
• A minimum of 5 years electronics and/or relevant experience in related field. Experience in design, development, manufacturing, and assembly, a plus.
• Ability to read and interpret design drawings, PCBA files, and electronic schematics with a good understanding of circuits and tolerancing.
• Hands-on troubleshooting and fault isolation skillset (scientific method), particularly to component level (both digital and analog circuits). Experience with aerospace engine control systems preferred. Experience diagnosing root causes of failures, a plus.
• Experience dispositioning flight critical safety components.
• Self-motivated, dynamic, able to work independently with minimal guidance, and as part of a team.
• Project management experience, a plus.
• Ability to multi-task, execute cross-functional activities, and drive project milestones to completion, on time.
• Must have excellent communication skills with a strong background of technical writing experience.
• Experience with JTAG (Joint Test Action Group), CAN (Controller Area Network) protocol, and LabVIEW, a plus.
• Strong MS Office (Word, Excel, Project, PowerPoint, Outlook) skills are required.
• The ability and willingness to occasionally travel.
• Legally authorized to work in the United States without company sponsorship.
• Pursuant to International Traffic Arms Regulations ('ITAR') and the Export Administration Regulations ('EAR'), applicants for SELECT positions will be required to provide proof of U.S. Citizenship, U.S. Permanent Residence, or U.S. Immigration Status in order to meet the minimum qualifications for those select positions. All…