Enterprise Systems Team Lead

Fairfield University is a co-educational, comprehensive Jesuit university with a 200-acre campus located along the scenic shoreline community of Fairfield, CT. The University is comprised of approximately 3,500 undergraduate and 1,200 graduate students pursuing degrees within 5 schools:
The College of Arts and Sciences, The Charles

F. Dolan School of Business, The School of Engineering, The Marion Peckham Egan School of Nursing and Health Studies, and School of Education and Human Development. As an expression of our Jesuit, Catholic mission and identity, Fairfield embraces a liberal humanistic approach to education, encouraging critical thinking, cultivating free and open inquiry, and fostering ethical and religious values.

Information Technology Services

Director, Enterprise Systems

Fairfield University (Hybrid/On-site Preferred;Remote Considered)

Fairfield University is seeking a self-driven, technicallyproficient, and hands-on Enterprise Systems Team Lead toguide our growing team of enterprise systemsprofessionals—including analysts, integration developers, andsystem administrators—with a strong focus on Workday
. This leader will play a key role in delivering Workday solutions across HCM, Finance, Payroll, and Student modules, while alsocontributing directly to the design, integration, and advancementof the University’s enterprise systems architecture. As a critical member of the Enterprise Computing team, the Team Lead will serve as a technical leader, mentor, and solutionsarchitect
, driving forward the University's strategic goals through effective technology solutions, proactive teamcoordination, and hands-on execution. The Team Lead will also provide direct support to one or more assigned administrative oracademic units, acting as a hands-on technical partner to manage support needs, coordinate system enhancements, and align solutions with functional goals.

• Serve as Technical Lead for a team of Analysts, Developers, and System Administrators.
• Engage regularly with functional leads and administrativepartners to understand evolving business needs, provideconsultative support, and translate requirements into scalabletechnical solutions.
• Act as the team’s technical escalation point and guidearchitectural decisions on integrations and configurations, with akey focus on Workday.
• Collaborate with the Director of Enterprise Systems and functional leaders to define and execute system roadmaps that support university goals.
• Foster a culture of innovation, collaboration, accountability,and continuous improvement.

• Provide technical expertise, peer review, and guidance acrossthe team. During high-priority initiatives or peak workloads,contribute hands-on by developing complex configurations (includingsecurity), integrations, business processes, and advancedreports.
• Oversee daily operations of enterprise systems, including support tickets and system changes, in collaboration with the Enterprise Systems team.
• Provide escalation support for troubleshooting andcross-functional issues involving functionality, security,integrations, or dependencies with other platforms.
• Partner with System Administrators to ensure the stability,performance, and security of the Workday environment—including reporting, integrations, and configuration documentation.
• Coordinate system updates, releases, integration projects, andend-user training in alignment with team priorities.
• Monitor Workday releases, assess the impact of new features,and coordinate adoption strategies with the Director of Enterprise Systems, PMO, and other stakeholders.
• Stay current with Workday tools such as Workday Studio, Prism Analytics, Extend, Journeys, Adaptive Planning, and Strategic Sourcing.

• Champion the adoption of Workday best practices across the University by serving as a change agent, educating stakeholders,and driving user engagement and confidence in the platform.
• Collaborate with academic and administrative units to streamline processes, translate requirements into technical designs, and…