Inside Sales Associate

Location

Cincinnati, OH - 16, 4325 Mulhauser Road, Suite 1, Fairfield, Ohio - 45014

$19 - $22 per hour and up to $2,500 through performance bonuses.

Monday-Friday 7am-5pm and a rotating Saturday morning shift.

Our generous benefits package includes:

• Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs
• 401(k) with generous company match
• 13 days of paid time off (PTO) & 8 paid holidays. PTO increases with tenure!
• 100% employer paid Life Insurance and Long-Term Disability Insurance
• Paid Parental Leave
• Fully funded tuition education programs
• Bonus programs that include employee recognition and referrals, summer madness, and annual performance
• Employee stock purchase plan
• Employee discounts and much more!

The Inside Sales Associate works with customers to find what they want, create solutions and ensure a smooth sales process.

• Establishes relationships with customers by assisting walk‑in and phone customers, representing the company in a professional manner.
• Processes, pulls and distributes customer products quickly and efficiently.
• Handles questions and complaints in a timely and professional manner.
• Accurately performs data entry of sales orders to generate an invoice of products ordered to be picked up or delivered. Secures payment of invoice with proper funds or obtains credit authorization in accordance with company policy.
• Evaluates and determines disposition of warranty items handled at the counter, as prescribed by the manufacturer’s warranty policy and customer needs.
• Estimates date of delivery to customer, based on knowledge of vendor’s production and delivery schedules.
• Assists in receiving, shipping, and general warehouse duties.

• High school diploma or GED.
• 1+ years related inside sales experience preferred.
• The ability to move 100 pounds with a dolly.
• Strong counter “presence” and the ability to deal directly with customers for a large portion of the day.
• Strong customer‑service attitude.
• Good computer skills including MS Office programs.
• Ability to work in a fast‑paced environment dealing with inventory, product allocations and customer issues.
• Familiarity with a related product line such as pool supplies, parts, chemicals or pool construction helpful.
• To be 18 years of age or older to apply.

POOLCORP, including all its subsidiaries, is a drug‑free company and Equal Opportunity Employer – By Choice. The company understands, respects, and values diversity – unique styles, experiences, identities, ideas, and opinions – while striving to be inclusive of all people. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.

Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply. We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions.

All offers to external candidates for employment are contingent upon the successful completion of pre‑employment drug testing and background verifications before employment is finalized. This position is considered “safety‑sensitive” and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others.

The compensation range for this position in Ohio is between $19.00 and $22.00 per hour based on a full‑time schedule. The actual pay may vary depending on your skills, qualifications and experience. Additionally, this position may be eligible for discretionary bonuses or commissions plans as well as relocation or cost of living adjustments.

Your total compensation (pay, benefits, and bonuses) will be adjusted based upon your job classification, hours worked, and length of employment. Please note that benefits are subject to change.