Partner Liaison

Partner Liaison

Location:

Remote (U.S) or Hybrid (Southport, CT)

Position Type:
Contract or Full-Time/Non-Exempt

Lincoln Healthcare Leadership is seeking a Partner Liaison to play a key role in supporting our partner relationships and conference execution.

Companies partner with Lincoln Healthcare Leadership because they see our events as beneficial to their business development efforts. The Partner Liaison helps ensure our partners receive their promised business development and marketing/branding benefits, while maintaining a strong, customer service-oriented relationship with partner executives throughout the contracted lifecycle.

This is a highly collaborative role requiring strong attention to detail, communication, and the ability to manage multiple priorities in a fast-paced environment.

At Lincoln Healthcare Leadership, you’ll be part of a team with a powerful purpose: elevating healthcare by inspiring leaders. Our mission is to drive excellence in healthcare leadership, strategy, and innovation through exceptional insights and exceptional communities—improving the U.S. healthcare system toward higher quality, lower cost, and more coordinated care.

Our values guide how we show up every day:

• Integrity – We do the right thing for our clients, our communities, and each other.
• Leadership – We communicate a bold, forward-looking vision for healthcare.
• Employee Centricity – We invest in our people and foster a supportive, energized environment.
• White Glove Service – We care deeply about delivering exceptional client experiences.
• Exceptional Quality – We hold a high bar in everything we do.
• Teamwork – We collaborate to achieve more together.
• Boldness – We think big, innovate, and challenge the status quo.

We are committed to being an employer of choice , prioritizing flexibility, well-being, and professional growth.

• Ensure clear and timely communication and a positive conference experience
• Maintain a high-quality standard across all procedures and communications
• Manage partner inquiries (email and phone) with prompt and accurate support and follow-up

• Deliver fulfillment of all partner benefits in conjunction with Sales, including specifications and on-site display materials
• Track sponsorship deliverables and results, communicating with and leaning on Sales as needed
• Coordinate with internal departments to ensure clear communication and execution of deliverables

This job description outlines the primary responsibilities of the role but is not intended to be an exhaustive list. Additional duties may be assigned as needed to support team and organizational priorities.

This role works closely with internal teams including Sales, Operations, and Marketing to ensure successful partner experiences and execution of conference deliverables.

We’re looking for someone who brings strong organizational skills, communication abilities, and a proactive mindset:

• Deadline-driven and detail-oriented: Able to manage multiple partners and ensure timely, accurate delivery of materials and benefits
• Strong interpersonal skills: Comfortable communicating with executives at all levels, including C-suite, and resolving issues diplomatically
• Assertive: Able to proactively follow up and obtain necessary information to meet deadlines
• Customer service-focused: Dedicated to guiding partners through the benefits delivery process and supporting their needs
• Strong writing skills: Communicates clearly and concisely regarding expectations and deadlines
• Administrative strength: Highly organized with the ability to manage high volumes of communication, scheduling, and documentation across teams
• Quality-driven: Committed to producing high-quality work that supports Lincoln’s reputation
• Enthusiastic, driven, and independent: Capable of managing complex workflows with minimal oversight

• Experience managing multiple processes, deadlines, and detailed workflows
• Highly proficient database tools, CVENT, and Hub Spot (or other CRM) a plus

We understand that not…