FWS Rec Center Customer Representative - Fall 2026
Listed on 2026-08-10
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Customer Service/HelpDesk
Customer Service Rep, Recreation & Leisure, Retail Associate/ Customer Service
Rec Center Assistant
Join the MIU Rec Center team to create a welcoming and positive experience for students, staff, faculty, and community guests. As a Rec Center Assistant, you will oversee front desk operations, assist guests with memberships and equipment rentals, maintain facility cleanliness, and ensure a safe and enjoyable environment for all visitors.
This position is ideal for students who enjoy working in a dynamic, customer-service-oriented environment. It is especially suited for those interested in fitness, recreation management, hospitality, or gaining experience in customer service and facility operations.
Develops strong communication and interpersonal skills by assisting guests and addressing their needs.
Gain hands-on experience in facility management, customer service, and handling transactions.
Learn problem-solving and conflict-resolution skills by enforcing policies and ensuring a safe environment.
Opportunity to work in a team setting, build leadership skills, and contribute to a positive campus community.
Provide friendly and attentive customer service at the front desk by greeting guests, checking them in, and answering questions.
Process memberships, schedule court reservations, and handle cash and credit card transactions for rentals and other services.
Maintain accurate records of transactions and assist with administrative tasks.
Ensure the cleanliness and organization of the Rec Center by wiping down equipment, picking up litter, and monitoring for hazards.
Regularly walk through the facility to ensure a positive guest experience, enforce rules, and check equipment.
Secure the facility at closing by properly storing equipment, turning off lights, and locking the building.
Perform other duties as assigned to support Rec Center operations.
Reliable and punctual, with a commitment to showing up on time for scheduled shifts.
Strong customer service skills, with a courteous and friendly approach to interactions.
Excellent communication skills to assist guests, answer questions, and enforce rules professionally.
Basic computer skills to operate the front desk system and maintain accurate records.
Adaptability to changes in the work environment and willingness to take on additional responsibilities as needed.
Ability to enforce rules with professionalism and tact to ensure safety and satisfaction.
Location:
MIU's Recreation Center
Supervisor:
Snjezana Petrovski, Recreation Center Manager
About the Rec Center:
Rec Center | Maharishi University
ONLY STUDENTS ELIGIBLE FOR FEDERAL WORK-STUDY (FWS) MAY APPLY
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