Workday Financials Analyst

Job Summary

We are seeking a detail‑oriented and solutions‑driven Workday Finance Integrations & Automation Analyst to support the Finance Department’s technology ecosystem. This role plays a critical part in analyzing, supporting, and optimizing accounting systems, ensuring smooth integrations, and driving automation initiatives that improve efficiency and data accuracy. You will serve as a key liaison between Accounting and Technology teams, helping maintain system performance, troubleshoot issues, and identify opportunities for process improvement.

• Serve as Tier 2 support for finance‑related applications, troubleshooting and resolving system issues.
• Manage user access (activations/deactivations) and respond to internal and external system inquiries.
• Lead incident management for third‑party applications, coordinating with IT/IS teams as needed.
• Create, track, and elevate support tickets.

• Identify, implement, and support automation tools, AI solutions, and system integrations.
• Analyze accounting processes to uncover opportunities for efficiency improvements.
• Support system upgrades, including testing, implementation, and communication.

• Ensure data integrity across financial systems and maintain system uptime.
• Support compliance with IT controls and governance standards.
• Develop and maintain documentation, including policies and procedures, training materials, and user guides.

• Act as a liaison between accounting users and technology teams.
• Gather user feedback and track system performance metrics.
• Drive continuous improvement through data‑driven insights.

• Strong analytical and problem‑solving capabilities.
• Ability to manage multiple priorities and meet deadlines.
• Excellent written and verbal communication skills.
• Strong customer service mindset.

• Proficiency in:
  Workday Financial application support, spreadsheets and macros, financial and accounting systems.
• Familiarity with system integrations, automation tools, or AI solutions is a plus.

• Associate’s degree or equivalent experience required.
• 2+ years of related experience in accounting systems, finance operations, or technology support preferred.