Credit Clerk

Bilingual Credit Clerk

We are looking for a bilingual Credit Clerk to support accounts receivable and collections activities for a manufacturing organization in Fairfield, New Jersey. This long-term contract position is ideal for someone who can manage customer accounts with accuracy, communicate effectively across departments, and help maintain healthy receivable balances. The role focuses on resolving payment issues, reviewing credit-related information, and providing clear reporting to support sound credit decisions.

Responsibilities:

• Manage a portfolio of customer accounts and work toward monthly receivables goals within the assigned territory.
• Investigate overdue balances and follow up with customers to resolve open items and secure timely payment.
• Reconcile account differences quickly by reviewing payment activity, invoices, and customer records.
• Partner with Sales, Customer Service, Sales Administration, and Accounts Receivable teams to reduce exposure and improve billing and payment accuracy.
• Process and balance incoming payments, including checks, credit card transactions, and wire transfers, while ensuring proper application to customer accounts.
• Research billing disputes and coordinate with the appropriate administrative teams to reach timely resolution.
• Examine specialized and summary billing records for assigned accounts to confirm completeness and accuracy.
• Prepare account adjustment support, document collection efforts thoroughly, and escalate accounts to Credit Management or Legal when standard recovery efforts are unsuccessful.
• Analyze customer financial information, update credit profiles, and recommend credit limit changes based on risk and payment trends.
• Provide regular aging and collections reports, send customer statements as needed, and assist with cross-training across credit and collections functions.