Customer Service Office Administrator

Benefits:

• Employee discounts
• Paid time off
• Health insurance

Comfort King USA, an apparel distribution company based in Fairfield, NJ is seeking a reliable and detail-oriented Customer Service / Office Administrator to join our team. This position is ideal for someone who thrives in a fast-paced environment and can effectively manage multiple responsibilities throughout the day.

• Enter and process customer orders accurately in the system
• Take and manage customer orders via phone and email
• Resolve day-to-day customer service issues in a professional manner
• Follow up on delinquent accounts and assist with collections
• Prepare and process invoices
• Update inventory and prices using Excel
• Organize and manage product samples
• Assist with various administrative tasks as needed (daily responsibilities may vary)

• Strong communication and customer service skills
• Highly organized with strong attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Proficient in Microsoft Excel and basic computer systems