Operations Manager

Fairfield Factory & Sales Center, 15 Industrial Road, Fairfield, New Jersey, United States of America

Operations Manager

Tuff Shed was established in 1981 and has become America's largest manufacturer and installer of storage buildings and garages.

• Work directly with operations employees.
• Manage logistics including shipping, receiving, packing, and communication with cross docks.
• Recruit, hire, train, and supervise the performance of operations teams under the direction of the DM.
• Supervise the installation function, reviewing sales orders to ensure financial and logistical criteria have been met.
• Oversee daily planning and scheduling of the operations team’s manpower and materials.
• Perform customer service duties, such as resolving warranty issues by reviewing and scheduling work to satisfy the customer.
• Assist the DM with daily, weekly, and monthly corporate document submittals.
• Operate the factory efficiently and effectively to produce the assigned product profitably.
• Maintain appropriate staffing levels to maximize production and keep labor costs within budget.
• Conduct performance evaluations and disciplinary actions for fabricator employees in conjunction with the Production Manager or Foreman, providing recommendations to the DM.
• Ensure building quality, communication, and customer experience align with company expectations and the Tuff Shed brand.
• Manage the company’s warranty program and ensure timely repairs.

• Perform daily safety walk‑through inspections of the shop area and yard.
• Implement and enforce the company’s safety programs; ensure compliance with DOT regulations and manage associated records.
• Schedule and lead store safety meetings, trainings, and work‑related injury investigations per OSHA guidelines.
• Ensure tools and equipment are secured, inventoried, and maintained to meet safety requirements.
• Conduct monthly cycle counts and ongoing inventory management; perform physical inventory counts to certify accuracy.
• Order material timely to meet production schedules while minimizing inventory costs.
• Negotiate and develop relationships with local suppliers to ensure materials are purchased at or below standard costs.

• Recruit and onboard subcontractors to comprise at least 35% of the store’s revenue budget.
• Inspect subcontractor work to ensure Tuff Shed product quality expectations are met or surpassed.

• Experience working in a fast‑paced, high‑volume production environment.
• Proven experience in successful business‑to‑consumer sales of large‑ticket products.
• Leadership and relationship‑building skills, including employee management and resolution of employee relations issues.
• Knowledge of DOT, OSHA, and employment law.
• Effective communication skills at all levels, including customers, partners, suppliers, and colleagues.
• Problem‑solving ability using sound logic and good judgment.
• Strong reading, writing, and comprehension skills in both oral and written instruction.
• Ability to prepare professional written correspondence and reports.
• Mathematical, accounting, and financial aptitude as it applies to business operations.

• Competitive compensation and bonus programs.
• Medical benefits, including virtual visits.
• Flexible Savings Account (FSA).
• Employee Stock Ownership Plan (ESOP).
• Paid time off and paid holidays.
• 401(k) plan.
• On‑Demand access to pay.
• Comprehensive training and mentorship.

Tuff Shed is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity, genetic information or any other status protected by law or regulation.