Housekeeper, Hospitality ​/ Hotel ​/ Catering

About

The Role

PBS Facility Service is looking for a reliable and motivated Housekeeper to maintain cleanliness and guest service. As a Housekeeper, you will ensure that our facilities remain clean, safe, and welcoming for guests, visitors, and staff. You will work as part of a team under the direction of your supervisor, contributing to the daily maintenance of the building and surrounding areas.

Job Title:

Hotel Housekeeper

• Guest Room Cleaning and Maintenance:
  
  Clean and sanitize guest rooms, including bedrooms and bathrooms, ensuring they meet the hotel's cleanliness standards. This involves tasks such as:
• Changing bed linens and making beds.
• Replacing used towels and replenishing toiletries and other amenities.
• Vacuuming carpets, sweeping and mopping floors, and dusting surfaces.
• Emptying trash and replacing garbage bags.
• Cleaning and organizing guest rooms and public areas.
• Public Area Cleaning:
  
  Clean and maintain cleanliness in public areas like hallways, lobbies, elevators, fitness centers, and business centers.
• Inventory Management:
  
  Restock and maintain necessary supplies in guest rooms and housekeeping carts.
• Reporting Maintenance Issues:
  
  Report any maintenance issues, damages, or malfunctions in guest rooms or public areas to the appropriate department.
• Guest Interaction:
  
  Respond to guest requests and inquiries in a timely and courteous manner.
• Safety and Security:
  
  Ensure the security and privacy of guest rooms and follow hotel security guidelines. Uphold privacy and security standards for guests and their belongings.
• Collaboration:
  
  Work with other hotel staff, such as the front desk and maintenance teams, to coordinate guest requests and room turnovers.
• Adherence to Standards:
  
  Ensure compliance with hotel policies and procedures, including health and safety protocols and proper handling of cleaning chemicals.

• Attention to Detail:
  
  Maintain a high standard of cleanliness and organization.
• Physical Stamina and Agility:
  
  Perform repetitive tasks, including lifting and carrying, and be on your feet for extended periods.
• Knowledge of Cleaning:
  
  Understand cleaning procedures and the proper use of cleaning equipment and supplies.
• Time Management and Organizational
  
  Skills:
  
  Prioritize tasks efficiently and complete assigned work within designated time frames.
• Communication
  
  Skills:
  
  Interact effectively with guests and team members.
• Ability to Work Independently and in a Team:
  
  Be self-motivated while also being able to collaborate with others.
• Flexibility:
  
  Work various shifts, including weekends and holidays, as needed.
• High School Diploma or Equivalent:
  
  Often preferred or .
• Previous
  
  Experience:
  
  Experience in housekeeping or a similar role is often advantageous.

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