Project Manager, Operations Manager, Systems Engineer

Summary

The Project Manager, whose primary mission on a project is to attain customer satisfaction and financial success, is ultimately responsible for all aspects of the project, inclusive of managing the profitability of assigned projects.

Designated Head of Department

• Bachelor’s degree in Engineering, Business, Operations, Science discipline or experience in a related field required. Other education levels may be considered based on relevant work experience. Advanced educational degrees, such as a Master of Business Administration or relevant technical discipline is a plus.
• Relevant work experience in a similar capacity of 1-3 years.
• Ability to manage low-mid level systems integration type projects either on their own or in conjunction with other Project Managers.
• Regularly scheduled guidance needed to perform job functions.
• Ability to understanding operational flow and requirements.
• Ability to use the understanding of the Operations to design integrated material handling systems.
• Expert in overall system implementation of one or more areas of material handling, such as but not limited to conveyor systems, shuttle systems, ASRS systems, WM/WCS/Machine level software, goods to person systems, pick to light, AMR, AGV, etc.
• Ability to understand and apply solutions in one or more sales verticals;
  Food & Beverage, Retail, Manufacturing, 3PL, Post and Parcel.
• Lead in testing and insuring accuracy related to overall system integration.
• Excellent problem-solving skills with the ability to having foresight in predicting application issues related to software and related processes.
• Excellent time-management skills.
• Excellent written and verbal communication skills.
• Comfortable interfacing with customers, consultants and upper management.
• Self-motivated.
• Superior work ethic.
• PMP Certification a plus.
• Completion of PMP certification within one year in the role is a requirement.
• MS Word, MS Excel and MS Project required.
• Commitment Required. Able to set and meet goals; sincere care for others; overwhelming desire to win and to be part of a winning team.

• Understand customer business and operational needs.
• Maintain clear and timely communications among the client, the consultant, DMW&H departments.
• Analyze what has been proposed/sold and compare it to the way the customer does business and make sure we are supplying a system that meets what we sold as well as the customers’ expectations and needs.
• Identify and manage discrepancies between the sales offer and the vendor provided solutions, Mechanical Functional Specification, Software Functional Requirements Specification (operationally, physically and financially).
• Skillful in managing our customer’s expectations and building or maintaining a strong professional relationship.
• Capable of delivering projects that accurately meet the customer’s requirements which are on time and within budget. Must understand DMW&H’s financial goals and be able to balance project decisions against the budget.
• Facilitate and coordinate performance and delivery with the client, DMW&H team and vendors.
• Keep Operations Report data (sales value, hours, costs, etc.) up to date.
• Solid understanding of material handling (integration of equipment, individual components, rates, software, controls, etc.)
• Understand DMW&H mechanical design, basic software and controls concepts and system architecture.
• Should have good post-salesmanship skills to obtain orders for enhancements and follow-up orders.
• Responsible for managing the development of the Mechanical Functional Specification.
• Assist system analysis as needed in proposal definition and creation.
• Assist sales activities as required.
• Develop Acceptance Test Plans and system reference guides with Software Project Manager.
• Identify and manage issues up to and including problem resolution.
• Assist in all software related testing.
• Liaison with all engineering disciplines, and vendors and installers.
• Ability to perform customer training.
• Complete internal and customer close out documentation on a timely basis.
• Schedule milestone meetings such as data review, design review, cost estimate review with all resources needed
• Attend and…