Commercial Lines - Operations Specialist II - III - Procurement Manager

Make a difference with a career in insurance

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss.

Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person.

If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges, and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.

Our Commercial Lines Administration department is seeking a highly experienced and business-savvy Procurement Manager to lead all procurement activities for the Commercial Lines business unit. This strategic role is responsible for managing the full third-party lifecycle—sourcing, contracting, and supplier relationship management—while ensuring alignment with enterprise-level standards, controls, and regulatory requirements.

This individual will partner closely with Commercial Lines leadership and enterprise procurement functions to source and manage solutions that directly support the operation and performance of our Commercial Lines products. The ideal candidate brings deep sourcing experience within the P&C insurance industry, preferably with a focus on Commercial Lines, and has strong contract negotiation, analytical skills, and business acumen.

This position is based at our Headquarters in Fairfield, Ohio.

The pay range for this position is $137,465 - $174,930 annually. The pay determination is based on the applicant’s education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.

• develop and execute a category strategy tailored to Commercial Lines operations, leveraging market intelligence and spend analytics
• lead sourcing strategy, RFI/RFP processes, vendor selection, and negotiation of contracts for Commercial Lines-related third-party engagements
• proactively identify cost savings, process improvements, and risk mitigation opportunities with tier 1 suppliers
• collaborate with Commercial Lines leadership and stakeholders to understand operational needs and identify third-party solutions that deliver measurable value
• serve as the Commercial Lines point of contact for enterprise procurement, legal, compliance, and risk teams to ensure third-party engagements
• comply with all corporate policies, regulatory requirements, and controls
• drive supplier performance management, including the development of SLAs, KPIs, performance scorecards, business reviews, and billing/invoice validation
• conduct detailed data analysis to extract actionable insights from spend, usage, and performance data across multiple sources and formats
• maintain knowledge of Commercial Lines operations, business objectives, and industry best practices to ensure procurement decisions align with enterprise objectives

• demonstrated experience sourcing and negotiating contracts for Commercial Lines products or services
• proven success managing supplier relationships, including performance management and dispute resolution
• strong understanding of how Commercial Lines insurance operations are structured and how third-party services support them
• advanced contract negotiation skills, including redlining, drafting, and managing…