Chief Operating Officer; COO

Community Health Alliance is a mission-driven behavioral health organization committed to providing high-quality, evidenced-based mental health and substance use disorder services. We service individuals and families through outpatient, intensive outpatient, partial hospitalization, residential and community-based services. We are seeking an experienced, strategic and operationally focused Chief Operating Officer (COO) to join our executive leadership team and help lead our next phase of growth and clinical excellence.

JOIN OUR TEAM of dedicated professionals in fostering hope and transforming lives. The Chief Operating Officer (COO) is responsible for overseeing the day-to-day administrative and operational functions of the organization. The COO ensures operational excellence, regulatory compliance, financial sustainability, and high-quality delivery across all services and programs. The ideal candidate is a collaborative leader with deep experience in healthcare or behavioral health operations, strong financial and regulatory knowledge and demonstrated ability to scale services while maintaining quality and compliance.

• Competitive executive compensation package
• comprehensive health, dental and vision insurance
• Company paid Health Reimbursement Arrangement (HRA)
• Generous paid time off (PTO) & paid holidays
• Retirement plan with company match – up to 6%
• Company paid life insurance
• Paid license renewal
• Professional development opportunities

• Oversee daily operations of clinical and administrative departments.
• Develop and implement operational strategies aligned with organizational goals.
• ensure efficient workflows, staffing models and resource allocation.
• Monitor key performance indicators (KPIs) and drive continuous improvement.
• Ensure compliance with all federal, state and local regulations and accreditation.
• Oversee risk management, quality assurance and performance improvement initiatives.
• Participate in budgeting, forecasting and financial planning.
• Manage operational budgets and ensure cost-effective service delivery.
• Oversee revenue cycle performance and support contract negotiations and payer partnerships.
• Lead implementation of new programs, services and geographic expansion.
• Support strategic planning and expansion initiatives.
• Supervise and mentor senior operational leaders.
• Promote a culture of accountability, collaboration and mission alignment.

• Master's degree in Healthcare Administration, Business Administration (MBA), Public Health (MPH), Behavioral Health or related field required.
• Minimum of 7-10 years of progressive leadership experience in healthcare or behavioral health.
• At least 5 years experience in a senior operational leadership role.
• Demonstrated experience managing multi-site or multi-program operations.
• Strong knowledge of Medicaid/Medicare reimbursement, managed care and regulatory compliance.
• Experience leading organizations through growth, scaling or organizational transformation.

Community Health Alliance is a recognized leader in delivering high-quality health and human services that meet the highest industry standards. We provide a comprehensive continuum of mental health and substance use treatment services designed to meet individuals wherever they are in their recovery journey. We empower those we serve by equipping them with the resources, clinical expertise and supportive services needed to achieve their goals and reach their fullest potential.

Community Health Alliance is proud to play a vital role in helping individuals build brighter, healthier futures. Through innovation, integrated care, and strong collaboration the Community Health Alliance strengthens and empowers the individuals, families, and communities we serve.

Community Health Alliance is a drug testing Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Key words: executive, operations, leadership, management, communication, organizational skills, problem solving, teamwork, interpersonal skills, flexibility, dependability, initiative, motivated, analytical skills, detail-oriented, planning, results-oriented, conflict management, process improvement, cross-functional team leadership.