Student - IT/Desktop Support Internships - Fall ; Onsite
Listed on 2026-05-24
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IT/Tech
HelpDesk/Support
Build your future with us
The Cincinnati Insurance Companies are currently seeking undergraduate interns for our IT Desktop Support Intern role. Successful candidates will gain meaningful work experience for Fall 2026. This onsite position is based at our headquarters in Fairfield, Ohio.
About the roleAt The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. We seek extraordinary individuals to join our talented team and help protect families and businesses from loss. Share your talents to help us continue to succeed and bring value to the communities we serve.
Responsibilities- Learn new development tools and technical stacks with hands‑on projects
- Build and configure Windows workstations for associates
- Perform advanced software/hardware troubleshooting and diagnostics
- Troubleshoot and respond to user questions
- Track and update open calls and/or elevate problems
- Assist with documenting, maintaining, upgrading or replacing hardware and software systems
- Assist with business activities and processes
- Participate and contribute to team meetings, presentations, and projects
- Research emerging trends, analyze data, and evaluate options
- Generate reports, educational materials, and other work products
- Serve internal and external customers
- Understanding of computer networks (TCP/IP, load balancing, monitoring, etc.), Linux/Windows server platforms, virtualization, cloud computing concepts
- Understanding of front‑end/back‑end or full‑stack development concepts
- Effective communication skills to explain technical concepts to non‑technical audiences
- Ability to interact effectively with management and colleagues to prioritize and organize work
- Willingness to continually learn new technologies, skills, and improve processes
- Reliable and service‑oriented mindset
- Enrolled as a full‑time undergraduate student at an accredited college/university (completed sophomore or higher preferred)
- All majors are welcome
- Collegiate transcripts required with submission of candidate profile (unofficial acceptable)
- Good academic standing (Cumulative GPA 3.0 or higher preferred)
- Must be able to work at least 24 hours per week
- Proficient in Microsoft Office tools and related software
Starting pay begins at $18 per hour and is based on the applicant’s education, experience, knowledge, skills, and abilities.
Candidates must be able to work in the United States for an unlimited amount of time without sponsorship. We are not hiring interns who will require sponsorship at any time, including OPT or CPT.
LocationUS‑OH‑Fairfield (on‑site)
Equal Employment OpportunityWe grant equal employment opportunity to all qualified persons without regard to race, creed, color, sex (including sexual orientation, gender identity, and transgender status), religion, national origin, age, disability, military service, veteran status, pregnancy, AIDS/HIV, or genetic information; and any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights.
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