Technical Support Associate Analyst

Enterprise Healthcare client has an immediate opening for a highly motivated Technical Support Associate Analyst to join their dynamic and growing team. All qualified candidates are encouraged to apply!

• Location:
  
  Fairfield, Ohio
• Job Type: Contract
• Salary: $20 - $25 per hour
• Work Hours:
  
  8am to 5pm
• Education:
  
  Bachelor’s degree

• On-site support for executive and pharmacy support related needs.
• Installation, configuration, and troubleshooting of desktops, laptops, telephony, and other technology devices.
• Research, test, and evaluate new technology products.
• Develop proactive ways to avoid potential problems and automate maintenance tasks.
• Contribute to company-wide technology projects.
• Maintain a high level of customer focus on all interactions.
• Provide timely, creative, and alternative solutions to meet business needs.
• Maintain detailed documentation on all issues handled.
• Probe and uncover customers’ underlying issues.
• Provide rotational support coverage.
• Actively share knowledge and offer assistance to teammates.

• Bachelor’s degree in a related field.
• Experience in technical support preferred.
• Strong troubleshooting and problem‑solving skills.
• Excellent communication and interpersonal abilities.

Equal Opportunity

Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.