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Technical Support Analyst- Fairfield, OH Night Shift
Job in
Fairfield, Butler County, Ohio, 45014, USA
Listed on 2026-06-03
Listing for:
Conexess Group
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Overview
Conexess Group is aiding a large healthcare client in their search for a Technical Support Analyst. This is a long-term contract opportunity with a competitive compensation package.
Please note we are unable to provide sponsorship or work c2c for this role.
This is an onsite, night shift position located in Fairfield, OH
Shift
Schedule:
Monday - Thursday 2:30pm - 1:00am
- On-site support for all executive and pharmacy support related needs.
- Installation, configuration, and troubleshooting of desktops, laptops, telephony, and other related technology devices.
- Research, test and evaluate new technology products.
- Develop proactive ways to avoid potential problems and automate maintenance tasks
- Contribute to company-wide technology projects.
- Maintain a high level of customer focus on all interactions.
- Provide timely, creative, and alternative solutions to meet business needs.
- Maintain detailed documentation on all issues handled.
- Probe and uncover customers’ underlying issues.
- Provide rotational support coverage.
- Actively share knowledge and offer assistance to teammates.
- High School diploma or equivalent required
- Bachelor’s degree or 2 or more years of job-related experience preferred.
- Aptitude and interest in learning new technologies.
- Excellent verbal and written communication skills.
- Capability to establish credibility quickly by following up and taking initiative.
- Lifting over 30 lbs.
- Climbing above 4 feet
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