Site Generalist
Listed on 2026-05-16
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Management
Operations Manager, Employee Relations
Position Summary
Crescent's Site People Generalist is responsible for administering all PG-related functions for their site. These functions include but are not limited to staffing, conducting new hire orientation, and supporting Whole Person Wellbeing initiatives to foster a productive work atmosphere. In partnership with their Regional People Manager and site leadership, they will work to develop a high‑performing team through growth and development programs, effective performance assessments, and adherence to Crescent's People Group policies and procedures.
The SPG is committed to meeting the needs of our Customer, our Company, and our People by providing the highest quality of support services. These support services will operate as outlined in the Crescent Way – 3 P’s – STAR Process:
- Purpose
- Process
- People
- Doing it Right
- Doing it Safe
- Doing it Well
- Read and understand the Crescent Safety Playbook – Doing it Safe.
- Monitor OSHA recordables to ensure proper documentation / compliance and root cause analysis.
- Assist site leadership with accident reporting and investigations.
- Participate in on‑site safety committees.
- Establish momentum for participation in safety sentinels/observations and training to JHA’s.
- Administer and analyze Voice of our People – annual themes.
- Ensure full cycle talent management.
- Ensure STAR is fully and fairly implemented across the operation.
- Brand Crescent as an employer where People can grow to their fullest potential.
- Coordinate strategic initiatives that drive employee engagement, motivation, and productivity.
- Monitor leveling up program to ensure alignment to the STAR process.
- Conduct monthly SLA with talent partners to ensure services meet the needs of the operation.
- Communicate concerns pertaining to competitive landscape.
- Ensure performance management system is fully understood and uniformly implemented.
- Partner with operation leaders to manage people relations and provide guidance on complex people matters.
- Ensure SCARF is fully embraced to improve motivation and engagement of all People.
- Assist with development and tracking of training programs.
- Conduct orientations for all new hires.
- Analyze and audit the leveling up program for alignment, consistency, and fairness.
- Assist leadership team to ensure all onboarding plans are scheduled and completed for all new hires.
- Oversee and monitor the assessment process.
- Data Integrity: maintain timely and accurate people data reporting and records management; analyze statistical data and reports to identify opportunities.
- Optimize site resources and people management by supporting, developing, and sustaining the site leadership goals and objectives.
- Assist with implementation and site alignment to the STAR process and tools.
- Continuously challenge and provide feedback on Crescent’s People policies.
- Understand and become knowledgeable about the concepts and demands of the customer (know the business).
- Seek opportunities to streamline the STAR process.
- Lead transformation within the operation.
- Foster Crescent excellence by cultivating and exemplifying People Group Leadership.
- Identify, through Voice of the People, key areas for improvement to enhance retention.
- Embrace innovation and technology to eliminate all forms of waste.
- Ensure all employment practices comply with federal, state, and local regulations.
- Ensure all compliance dates are met for reporting.
- Ensure compliance training is conducted within the operation.
- Identify and champion change opportunities, counter resistance to change, and advocate continuous improvement.
- Provide direction and rally the team with commitment, forge teams.
- Give constructive performance feedback.
- Make personnel changes when necessary.
- Develop readiness for delegation.
- Willing to take calculated risks.
- Self‑assured, effective communicator.
- Assertive and able to handle conflict and confrontation.
- Solution‑oriented, with a balance of firmness and flexibility.
- Energetic and enthusiastic.
- Hold self and others accountable.
- Systematic trainer, willing…
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