Quality Engineer

Responsibilities

• Manage customer complaints and returns;
  Manage the company's non-conformance databases.
• Lead problem solving activities utilizing industry standard methodologies: 8D’s, 5 why’s, 3x5, Ishikawa fish bone diagrams.
• Work with Sales and Supply Chain staff on customer returns and vendor issues
• Direct or inform technical and administrative workers engaged in quality assurance activities.
• Perform initial analysis and testing on customer returns/suspect parts and disposition accordingly. Work with Production, Manufacturing, and Engineering personnel on RCCA
• Complete FAI reports per AS9102 for submittal to customer
• Conduct Process audits and participate in the Layered Process Audit program. Plan and conduct AS9100 Internal Audits as part of the audit team.
• Document data obtained during all quality assurance activities, consistent with company policies and procedures. Experience with APQP and PPAP process (Process Flow, PFMEA & Control Plan)
• With input from Engineering, plan and conduct the analysis, inspection, design, test, and/or integration to assure the quality of the assigned product or component. Develop Incoming Inspection requirements
• Perform quality engineering reviews of design documentation for compliance with stated requirements, assist with maintaining customer-specific requirements, Supplier quality manuals, and company quality records.
• Apply statistical process control (SPC) methods and other Quality tools for analyzing data to evaluate the current process and process changes.
• Participate in Production and Vendor MRB activities
• Develop new approaches to solve problems identified during quality assurance activities. Develop procedures and work instructions as needed
• Communicate significant issues or developments identified during quality assurance activities and provide recommended process improvements to management.
• Prepare reports to communicate involvement and results of quality assurance activities and present technical and program information to team members and management.
• Maintain a working knowledge of government and industry quality assurance codes and standards.
• Manage multiple demands (Internal and External) while demonstrating good attention to detail, schedules, and deliverables

• Requires a bachelor’s degree in engineering, business, or other technical field
• Two-year minimum experience in a manufacturing environment as a Quality Engineer.
• Hands-on experience applying quality principles.
• Quality certification (ex: CQT, CCT, CQE, or CRE) is a plus.
• 1-2 years’ experience with AS9100 or IATF
  16949

• Demonstrated proficiency in electronic engineering principles is a plus
• Successful completion of formal coursework involving statistical analysis.
• A demonstrated ability to perform in a fast-paced, changing, and demanding environment.
• An excellent command of the English language, both written and oral
• Demonstrated skills in facilitating cross-functional meetings, managing teams, and working effectively across all functions.
• Proficient with MS Office programs
  - Excel, Powerpoint, Word, Visio