Lab QA Coordinator

• Compensation: USD 55,000 - USD 62,000 - yearly

DNA Diagnostics Center, LLC (DDC) is the world leader in DNA relationship testing, processing over one million DNA samples from customers all over the world. Our broad portfolio of products includes our Paternity, Immigration, and other DNA Relationship services for consumers, government agencies, healthcare providers, and legal professionals;
Peekaboo TM Early Gender DNA Test for expecting mothers;
Sperm Check fertility and vasectomy test; and Pets & Vets DNA testing for breeders and pet enthusiasts. Our corporate headquarters, including our DNA testing laboratory, is based in Fairfield, OH in the greater Cincinnati Area. DDC is part of Eurofins, a global scientific company with over 950 laboratories in 60 countries and more than 65,000 employees.

* Candidates must be located within a commutable distance of 1 DDC Way, Fairfield, OH 45014*

DDC is seeking a Lab QA Coordinator to support the administration, maintenance, and continuous improvement of the laboratory Quality Management System (QMS). This role will partner closely with the Laboratory Director and laboratory leadership team to ensure compliance with applicable regulatory, accreditation, and internal quality requirements.

The Lab QA Coordinator will serve as a key administrator of the laboratory's quality processes through Media Lab and related systems, supporting document control, training compliance, audits, corrective and preventive actions (CAPA), quality metrics, and continuous improvement initiatives. This position is ideal for an associate-level quality professional with laboratory exposure looking to expand their impact in a regulated diagnostic laboratory environment.

• Coordinate day-to-day operation and maintenance of the laboratory Quality Management System (QMS).
• Serve as a primary administrator and subject matter resource for Media Lab and related quality management platforms.
• Manage document control processes, including creation, review, approval routing, revision tracking, and archival of standard operating procedures (SOPs), forms, and quality records.
• Monitor training assignments and completion within Media Lab, partnering with leaders to ensure compliance with training requirements.
• Support internal audits, inspections, and accreditation activities, including preparation of documentation, records, and follow-up actions.
• Track, investigate, and document nonconformances, deviations, incidents, customer complaints, and quality events.
• Coordinate corrective and preventive action (CAPA) activities and ensure timely completion of assigned actions.
• Assist with root cause analyses and continuous improvement initiatives designed to improve quality, efficiency, and compliance.
• Collect, analyze, trend, and report laboratory quality metrics and key performance indicators.
• Support quality-related regulatory compliance activities associated with CLIA, CAP, AABB, ISO, NATA, or other applicable laboratory standards.
• Assist with vendor quality documentation reviews and supplier qualification activities as assigned.
• Facilitate quality meetings, maintain quality records, and prepare reports for management review.
• Assist in developing and delivering quality-related training and educational materials.
• Collaborate with laboratory operations, technical staff, and cross‑functional teams to ensure adherence to established quality standards.
• Support laboratory readiness for audits and inspections through ongoing monitoring and process reviews.
• Identify opportunities to streamline workflows and strengthen quality processes.
• Other duties as assigned or become evident.

• Bachelor's degree in Biology, Business Management, or a related field required.
• Minimum of 2 years of experience in quality assurance, quality control, laboratory operations, or a regulated healthcare/life sciences environment.
• Experience supporting laboratory quality systems, audits, accreditation, or regulatory compliance activities required.
• Experience using Media Lab, Master Control, Track Wise, Qualtrax, or similar quality management systems preferred.
• Working…