Assistant Site Manager - Flying Ace Express Car Wash

Location:

5274 Dixie Hwy, Fairfield, Ohio, 45014

Earn a competitive hourly rate of $22.00, with additional incentives based on site performance. Join Express Wash Concepts, a rapidly growing company focused on eco-friendly car wash services and community support. This role offers a clear path to advance from Assistant Site Manager to leadership positions.

• Assist the site manager to ensure the store is operating and exceeding customer service needs.
• Focus sales efforts by engaging potential customers and presenting monthly unlimited car wash packages and upselling products to existing customers.
• Maintain high-quality day-to-day on-site store operations.
• Lead with integrity and foster a culture of respectful accountability.
• Strive to exceed sales goals and store growth.
• Assist with recruiting, developing, and motivating teams to deliver the company’s mission.
• Manage labor and staff scheduling.
• Effectively manage P&L through monitoring chemicals, utilities, and other expenditures.
• Maintain quality assurance through accurate Quality Control checks.
• Follow standard procedures for cash management to include daily reconciliations, audits, and deposits.
• Monitor inventory and supplies and assist with orders.
• Ensure adherence to all safety protocols and standard operating procedures.
• Properly address all customer escalations in a calm and collected manner.
• Learn wash process and equipment to expand knowledge.
• Participate in educational/training opportunities for further growth.
• Perform other related duties as required and assigned.

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Minimum of 1 year of leadership experience.
• At least 2 years of customer service experience, including de‑escalation tactics.
• Basic IT and computer proficiency, including POS systems and Microsoft Office.
• Ability to work flexible hours, including weekends.
• Strong verbal communication skills to effectively engage with customers.
• Capability to provide and follow clear directions.
• Ability to close the site at least two nights per week and open as needed.
• Ability to coach, mentor, and train.
• Present a professional image according to appearance guidelines.
• Physical demand: stand and move throughout the site for the entire shift; ability to work on feet for an entire shift in a fast-paced environment; ability to work outside in all weather conditions; ability to lift 25 lbs.

• Health care benefits:
  Medical, Vision, Dental, Company-Paid Life, Disability, Accident, Hospital Indemnity, Employee Assistance Program.
• 401k with up to 4% company match.
• Recognition programs.
• Ongoing training and professional development.
• Unlimited Wash Club membership.
• 50% off retail items.
• Company-provided uniforms.
• Educational reimbursement.
• Paid vacation (per Employee Manual).

Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.