Team Leader - Flying Ace Express Car Wash

Location:

5274 Dixie Hwy, Fairfield, Ohio, 45014.

Job Description:

Ready to master the art of team leadership? Join our team and start earning $17.50 per hour! Let your leadership journey begin with us! As part of Express Wash Concepts, one of the region’s fastest-growing and award‑winning companies, we offer more than just a job – we provide a path to growth and success. Whether you’re starting your career or looking to take it to the next level, we’re here to support your journey.

At Flying Ace Express Car Wash, we’re committed to delivering fast, eco‑friendly services, providing exceptional customer care, and giving back to our communities. We empower our team members with a clear roadmap for growth, offering opportunities to advance from Team Leader to leadership roles and beyond.

• Continuous training and development.
• 401(k) plan with a company match of up to 4%.
• Unlimited Wash Club Membership.
• Company‑provided uniforms.
• Paid vacation as outlined in the Employee Manual.
• Educational reimbursement.
• Supportive team environment focused on coaching and celebrating wins.
• Opportunities to give back through community partnerships and EWC Cares.

• Support the site’s facility and operations responsibilities.
• Contribute to delivering outstanding customer service, boosting sales growth, and upholding stringent quality standards.
• Drive exceptional customer service, sales growth, and maintain rigorous quality standards.
• Greet customers with a long‑lasting first impression.
• Educate customers about the benefits of our Unlimited Wash Club.
• Actively engage with customers pre‑ and post‑wash for 100% satisfaction.
• Maintain quality assurance through accurate Quality Control checks.
• Lead the team in achieving and sustaining high‑quality service.
• Address customer escalations calmly and effectively.
• Operate basic retail equipment and understand the wash process.
• Drive team performance to exceed service standards.
• Foster a positive and collaborative team environment.
• Perform other related duties as required and assigned.

• High school diploma or equivalent, or current enrollment.
• Previous sales or customer service experience is a plus.
• Ability to work flexible hours, including weekends.
• Positive attitude, willingness to take direction, and a professional appearance.
• Follow safety guidelines and wear required safety equipment.
• Aspire for excellence in all tasks, consistently setting an example through leadership.
• Maintain a professional appearance in accordance with appearance guidelines.
• Exceed expectations and uphold accountability in all responsibilities.

• Required to stand and move throughout the site for the entire shift.
• Ability to work on your feet for an entire shift in a fast‑paced environment.
• Ability to work outside in all weather conditions.
• Ability to lift 25 lbs.

Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.